MADDY MCCAFFREY
Frisco
Overview
13
13
years of professional experience
Work History
Cashier/Booker
Ewing Buick-gmc
Plano, TX
03.2025 - 06.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent record-keeping and reconciliation.
- Assisted in training new cashiers on operational procedures and best practices.
- Collaborated with team members to improve checkout efficiency during peak hours.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier/Loan Car Department
Porsche McKinney Service Center
07.2021 - 02.2023
- - Inspected every service repair order and/or parts invoice for proper completion and accuracy
- - Answered the service department telephone, transfer calls to the correct department
- Performed any other administrative tasks as directed by management
Cashier/Loan Car Department
Porsche Plano
12.2020 - 07.2021
- - Inspected every service repair order and/or parts invoice for proper completion and accuracy
- - Answered the service department telephone, transfer calls to the correct department
- Performed any other administrative tasks as directed by management
Cashier/Loan Car Department
Porsche Plano
08.2017 - 12.2019
- - Inspected every service repair order and/or parts invoice for proper completion and accuracy
- - Answered the service department telephone, transfer calls to the correct department
- Performed any other administrative tasks as directed by management
Cashier
Audi Plano
12.2016 - 08.2017
- - Examined all service requests for invoice for proper completion and accuracy
- - Managed and deliver high-quality customer service through client outreach over the phone
- - Performed ad hoc administrative tasks as directed by management
Hostess
Mash’d
07.2014 - 01.2015
- - Greeted and seated guests with exemplary customer service
- - Managed multi-tasks as provided by management
- - Coordinated all client reservations
Shoe Sales Associate
Steve Madden
11.2013 - 07.2014
- - Ensured outstanding customer service by greeting and acknowledging all customers
- - Maintain product knowledge information, merchandise promotions, test merchandise and advertisements
- - Demonstrates salesmanship skills by maintaining sales productivity levels
Education
High School Diploma -
Bishop Lynch
Dallas, TX05-2009
undefined
Collin County Community College
Frisco, TX05-2012
No Degree -
University of North Texas
Denton, TX05-2013
Skills
- Automobile and retail industry experience
- Microsoft Office proficient (Word, Excel, PowerPoint)
- Customer service
- Team collaboration
- Customer service excellence
- Money handling
Timeline
Cashier/Booker
Ewing Buick-gmc
03.2025 - 06.2026
Cashier/Loan Car Department
Porsche McKinney Service Center
07.2021 - 02.2023
Cashier/Loan Car Department
Porsche Plano
12.2020 - 07.2021
Cashier/Loan Car Department
Porsche Plano
08.2017 - 12.2019
Cashier
Audi Plano
12.2016 - 08.2017
Hostess
Mash’d
07.2014 - 01.2015
Shoe Sales Associate
Steve Madden
11.2013 - 07.2014
undefined
Collin County Community College
High School Diploma -
Bishop Lynch
No Degree -
University of North Texas