Overview
Work History
Education
Skills
Timeline
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MADDY MCCAFFREY

Frisco

Overview

13
13
years of professional experience

Work History

Cashier/Booker

Ewing Buick-gmc
Plano, TX
03.2025 - 06.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer balances through diligent record-keeping and reconciliation.
  • Assisted in training new cashiers on operational procedures and best practices.
  • Collaborated with team members to improve checkout efficiency during peak hours.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier/Loan Car Department

Porsche McKinney Service Center
07.2021 - 02.2023
  • - Inspected every service repair order and/or parts invoice for proper completion and accuracy
  • - Answered the service department telephone, transfer calls to the correct department
  • Performed any other administrative tasks as directed by management

Cashier/Loan Car Department

Porsche Plano
12.2020 - 07.2021
  • - Inspected every service repair order and/or parts invoice for proper completion and accuracy
  • - Answered the service department telephone, transfer calls to the correct department
  • Performed any other administrative tasks as directed by management

Cashier/Loan Car Department

Porsche Plano
08.2017 - 12.2019
  • - Inspected every service repair order and/or parts invoice for proper completion and accuracy
  • - Answered the service department telephone, transfer calls to the correct department
  • Performed any other administrative tasks as directed by management

Cashier

Audi Plano
12.2016 - 08.2017
  • - Examined all service requests for invoice for proper completion and accuracy
  • - Managed and deliver high-quality customer service through client outreach over the phone
  • - Performed ad hoc administrative tasks as directed by management

Hostess

Mash’d
07.2014 - 01.2015
  • - Greeted and seated guests with exemplary customer service
  • - Managed multi-tasks as provided by management
  • - Coordinated all client reservations

Shoe Sales Associate

Steve Madden
11.2013 - 07.2014
  • - Ensured outstanding customer service by greeting and acknowledging all customers
  • - Maintain product knowledge information, merchandise promotions, test merchandise and advertisements
  • - Demonstrates salesmanship skills by maintaining sales productivity levels

Education

High School Diploma -

Bishop Lynch
Dallas, TX
05-2009

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Collin County Community College
Frisco, TX
05-2012

No Degree -

University of North Texas
Denton, TX
05-2013

Skills

  • Automobile and retail industry experience
  • Microsoft Office proficient (Word, Excel, PowerPoint)
  • Customer service
  • Team collaboration
  • Customer service excellence
  • Money handling

Timeline

Cashier/Booker

Ewing Buick-gmc
03.2025 - 06.2026

Cashier/Loan Car Department

Porsche McKinney Service Center
07.2021 - 02.2023

Cashier/Loan Car Department

Porsche Plano
12.2020 - 07.2021

Cashier/Loan Car Department

Porsche Plano
08.2017 - 12.2019

Cashier

Audi Plano
12.2016 - 08.2017

Hostess

Mash’d
07.2014 - 01.2015

Shoe Sales Associate

Steve Madden
11.2013 - 07.2014

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Collin County Community College

High School Diploma -

Bishop Lynch

No Degree -

University of North Texas
MADDY MCCAFFREY