Tammy Haire
League City,TX
Summary
Results-driven professional with experience in warranty support and restaurant operations. Skilled in customer service, team coordination, and issue resolution, with a strong record of handling busy workflows, training staff, and maintaining accurate records. Brings a practical, organized approach to supporting efficient operations and positive customer outcomes.
Overview
14
14
years of professional experience
Work History
Warranty Coordiantor
Pentair Water Pool And Spa
Sanford, NC
10.2021 - 09.2026
- Processed warranty claims and service requests for Pentair water pool and spa products, ensuring timely resolutions.
- Processed Pentair water pool and spa warranty claims and service requests.
- Coordinated with distributors, dealers, and internal service teams to facilitate product replacements, enhancing customer satisfaction.
- Assisted team in managing high volume of warranty claims to ensure efficient processing. to manage high claim volume.
- Checked product eligibility against purchase history and warranty guidelines.
- Verified product eligibility using purchase records and warranty guidelines.
- Maintained detailed service records of customer interactions and warranty claims. of service actions and customer information.
- Audited warranty claims for accuracy before submission to manufacturers or suppliers.
- Researched customer complaints to identify root causes and guide resolution steps.
- Compiled and analyzed monthly warranty reports for management, providing insights for decision-making.
- Researched and prepared reports for management and government agencies.
- Monitored competitor activity related to product warranties.
Assistant Manager
Pizza Hut
Lillington, NC
02.2013 - 04.2023
- Supervised daily operations including scheduling shifts, and assigning duties.
- Supervised Pizza Hut shift operations and coordinated front-of-house and kitchen teams to maintain service quality.
- Trained crew on service standards, food preparation, and store procedures.
- Coordinated staff schedules to ensure adequate coverage during peak hours. and adjusted labor for busy Pizza Hut periods.
- Resolved customer concerns for dining room and takeout to enhance guest satisfaction.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored cash handling, register counts, and daily sales reconciliation.
- Enforced food safety, sanitation, and restaurant cleanliness standards.
Education
Bachelor of Science - Business Management
Strayer University
Washington DC06-2024
Skills
- Claims management
- Auditing and analysis
- Eligibility verification
- Warranty policy compliance
- Record maintenance
- Warranty customer relations
- Warranty support coordination
Timeline
Warranty Coordiantor
Pentair Water Pool And Spa
10.2021 - 09.2026
Assistant Manager
Pizza Hut
02.2013 - 04.2023
Bachelor of Science - Business Management
Strayer University