Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Tammy Harper

Murfreesboro,TN

Summary

Results-driven AR Specialist with a proven track record of high productivity and efficient task completion. Specialized in invoice management, account reconciliation, and customer relationship management. Expertise in problem-solving, time management, and communication, ensuring smooth financial operations and client satisfaction.

Overview

11
11
years of professional experience

Work History

Billing and AR Specialist

Acadia Healthcare
Franklin, TN
04.2022 - Current
  • Ensure accurate and timely billing processes.
  • Maintain accurate billing records and address discrepancies promptly to minimize delays in payment processing.
  • Complete crucial reconciliations daily and monthly, within set timelines.
  • Maintain customer account information in the company's database, including current contact information and payment history.
  • Perform collections activities by phone, email, and mail for delinquent accounts.
  • Prepare monthly aging reports of all outstanding receivables for management review.
  • Resolve billing issues raised by customers in a timely manner.

Medical Claims Analyst

Phynet Dermatology
Franklin, TN
01.2022 - 04.2022
  • Analyzed coding for accurate claim billing.
  • Resubmitted and appealed denied claims.
  • Initiated communication with insurance payers to investigate claims that were either denied or underpaid.
  • Reviewed patient medical records for accuracy and completeness of claims information.
  • Monitored accounts receivable balances to ensure timely collection of payments.
  • Interpreted complex medical policies and procedures to determine coverage eligibility.

Provider Data Services Analyst

Aetna/CVS Health
Franklin, TN
10.2013 - 12.2020
  • Validated providers' credentialing status
  • Managed provider demographic and contract data updates.
  • Conducted research to identify claims with data discrepancies that hindered their finalization.
  • Collaborated across teams to conduct root cause analyses and identify areas for process improvement.
  • Performed data analysis on large datasets, identifying trends and correlations.
  • Monitored incoming data from external sources for accuracy and completeness prior to loading into databases.

Education

AA - English

Georgia State University
Atlanta, GA
08.2021

Skills

  • Interpret key ideas
  • Organize information
  • Synthesize information
  • Edit written text
  • Ensure accuracy
  • Create inventive ideas
  • Review different points of view
  • Make objective judgments
  • Payment tracking
  • Payment posting
  • Research and due diligence
  • Client Communication
  • Relationship Building

Hobbies and Interests

  • British humor
  • Traveling
  • Watching travel shows
  • Video games
  • Game of Thrones

References

References available upon request.

Timeline

Billing and AR Specialist

Acadia Healthcare
04.2022 - Current

Medical Claims Analyst

Phynet Dermatology
01.2022 - 04.2022

Provider Data Services Analyst

Aetna/CVS Health
10.2013 - 12.2020

AA - English

Georgia State University

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Tammy Harper