Tammy Hesseltine
Sinton,Tx
Summary
Results-driven professional with expertise in accounting operations, bookkeeping, and accounts receivable processing. Committed to enhancing operational efficiency and ensuring compliance with financial regulations. Proven ability to build trust-based relationships with customers while managing daily bookkeeping tasks and collaborating effectively with team members.
Overview
28
28
years of professional experience
Work History
Co-owner
Absolute Auto & Finance LLC
Sinton , Tx
11.2020 - Current
- Manage daily operations of auto sales and finance transactions.
- Process daily bookkeeping operations such as payroll, processing invoices, recording customer payments, and paying vendors.
- Coordinated with sales team to streamline management of customer contracts.
- Cultivated customer relationships to foster loyalty.
- Apply corrective action plans to all customer disputes.
- Review and validate the accuracy of cash applications to customer accounts.
- Maintain all Licensing necessary to sell cars under a Buy Here Pay Here operation.
- Maintain and uphold all laws regarding confidential information.
- Facilitated training for new employees on company policies and sales techniques.
Manager
ATS TIRE SERVICE, INC
Sinton, Texas
11.1998 - Current
- Oversee company operations to maximize efficiency and effectiveness.
- Resolved customer inquiries, delivering exceptional service support.
- Monitored staff performance, addressing issues promptly to maintain productivity.
- Enforced customer service standards, resolving problems to ensure quality.
- Ensured compliance with all applicable laws and industry regulations.
- Mediated conflicts between employees by guiding policies.
- Monitored budgets and expenditures for cost-effectiveness while upholding quality standards.
- Administered month-end and year-end responsibilities, including report creation and tracking overdue bills.
Dental Hygienist
05.1998 - Current
- Developed treatment plans and provided thorough explanations to meet patient needs
- Assessed patients daily through comprehensive medical history reviews
- Coordinated scheduling of returning patient appointments to ensure continuity of care
- Maintain and follow all OSHA rules and regulations
Education
Associates Degree - Dental Hygiene
Bee County College
Beeville, Texas12-1997
High school Diploma -
Sinton High School
Sinton, Texas05-1994
Skills
- Account management
- Financial reporting
- Payroll administration
- Account reconciliation
- QuickBooks Desktop
- Data analysis
- Customer relationship management
- Document management
- Team leadership
- Problem solving
- Negotiation tactics
- Cash handling
Timeline
Co-owner
Absolute Auto & Finance LLC
11.2020 - Current
Manager
ATS TIRE SERVICE, INC
11.1998 - Current
Dental Hygienist
05.1998 - Current
Associates Degree - Dental Hygiene
Bee County College
High school Diploma -
Sinton High School