Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Cole Aplin

Lake Jackson

Summary


Experienced with client relationship management, enhancing customer satisfaction through personalized service and account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of excellent client retention and business development skills.

Overview

9
9
years of professional experience

Work History

Co-Owner

Aplin Homes
01.2019 - Current
  • Managed day-to-day operations, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.


Sales Manager

Champion Delivery
01.2016 - 01.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.


Education

General Studies

Brazosport College
Lake Jackson, TX
12-2016

High School Diploma -

Brazoswood High School
Lake Jackson, TX
05-2014

Skills

  • Customer service
  • Small business operations
  • Customer relations
  • Account Management

Interests

Avid golfer, hunter, and fisherman

Timeline

Co-Owner

Aplin Homes
01.2019 - Current

Sales Manager

Champion Delivery
01.2016 - 01.2019

General Studies

Brazosport College

High School Diploma -

Brazoswood High School

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