Tammy Hill

Hurricane Hole Marina

12.2021 - 11.2024

Oversaw vessel docking and undocking procedures ensuring safety and efficiency.
Coordinated communication between vessel crews and port operations for smooth logistics.
Managed scheduling of vessel arrivals and departures to optimize dock utilization.
Managed fuel inventory efficiently to maintain adequate stock levels and minimize losses due to spoilage or theft.
Maintained strong relationships with customers through attentive service and prompt resolution of issues.
Monitored weather conditions to adjust schedules proactively, minimizing delays in operations.
Assessed facility conditions regularly for necessary upgrades or improvements, resulting in an attractive and functional marina.
Promoted a positive work environment by addressing employee concerns promptly and fostering teamwork.
Handled billing disputes professionally by investigating charges thoroughly and providing fair resolutions.
Reported and established key performance metrics to monitor and meet company goals.
Coordinated emergency response efforts effectively, minimizing damage and ensuring guest safety during adverse weather events.
Recorded number of units moved or handled, using work tickets, and daily production sheets.
Created and enforced detailed organization processes to increase quality and service standards.