Tammy Jackson

• Laid out potential payment plans for patients.
• Researched billing issues, scheduled appointments and verified insurance coverage.
• Educated patients on dental benefits and coordinated proper payment with insurance companies.
• Explained treatment choices to patients and helped determine best options.

• Scheduled, rescheduled, and cancelled appointments for dental patients.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Built strong relationships with clients to deliver emotional support and companionship.

Administered medication as directed by physician.

• Maintained clean, safe, and well-organized patient environment.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.