Tammy J. Haney
Mobile,USA
Summary
IICRC Fire & Smoke Damage Restoration IICRC Water Damage Restoration OSHA 30 - Construction Certified Professional Inspector Florida, Alabama, Louisianna, Texas Licensed Property Insurance Adjuster Xactimate 28,X1 Certified Professional Leadership and team coordination Problem-solving and decision-making Time management and organization Customer service and conflict resolution Financial and budget awareness Attention to detail and compliance Advanced knowledge in the construction industry; designed and performed complex remodeling projects entire life
Personable and highly adaptable, bringing strong analytical abilities and collaborative spirit. Proficient in data analysis and project management, with solid grasp of industry-specific software. Committed to driving impactful results and contributing to team success.
Overview
7
7
years of professional experience
Work History
Scoping Specialist
Substantial Damage Estimates
- Using ESRI ArcGIS mapping software, reviewed and revised data point inspection reports collected by field inspectors within the Pinellas County floodplain, including elevation, LIDAR, high-water mark information, and field data to provide estimated water intrusion above the finished floor for residential and non-residential structures.
- The reviewed and revised data was then entered into the FEMA Substantial Damage Estimator (SDE) Tool to develop reasonable estimates of structure values and structure-specific damages in accordance with National Flood Insurance Program (NFIP) requirements and to determine if the structures met the criteria for Substantial Damage.
Independent Field Adjuster/CAT Adjuster (Panama City)
Legacy Claim Services
- Deployed to perform insurance claims in several counties throughout the State of Florida as a result of Hurricane Michael, including coverage analysis, investigation, damage evaluation
- Accurately interpreted policies and efficiently settled claims
- CAT Team servicing following claim delegation for Hurricane Michael-related damages and providing prompt service to claim customers
Independent Field Adjuster/CAT Adjuster (South Florida)
Straightline Global
- Deployed to perform 100+ insurance claims in several counties throughout the State of Florida as a result of Hurricane Irma
- Responsible for the field adjustment of personal property losses, including coverage analysis, investigation, damage evaluation and settlement negotiations in a claim territory of 200 miles
- Accurately interpreted policies and efficiently settled claims
- CAT Team servicing following claim delegation for Hurricane Irma-related damages and providing prompt service to claim customers
- Task Field Adjuster deployed to perform 200+ insurance claims throughout Broward County, Florida, as a result Hurricane Irma
- Responsible for the field adjustment of personal property losses, including coverage analysis, investigation and damage evaluation following named CAT storm event
- Accurately interpreted policies
Independent Adjuster/CAT Adjuster
01.2012
Program Manager
PoBoy911 Mitigation/Restoration
09.2025 - Current
- Serve as the primary point of contact for all assigned claims, managing each file from initial inspection through completion.
- Conduct onsite property inspections, document damages, and prepare detailed, carrier-ready estimates.
- Visit project sites daily to provide support to crews, confirm progress, address issues, and gather or deliver necessary materials and supplies.
- Oversee and manage a portfolio of restoration projects (water, fire, mold, and reconstruction)
- Serve as the main point of contact for insurance carriers, adjusters, and third-party administrators (TPAs)
- Ensure all projects are completed on time, within scope, and within budget
- Monitor job progress, schedules, and production timelines across multiple teams
- Review estimates, supplements, and scopes of work for accuracy and profitability
- Coordinate with project managers, estimators, and field crews to ensure efficient execution
- Track and ensure compliance with insurance program guidelines and SLAs
- Identify and resolve escalated customer concerns and job-related issues
- Maintain strong relationships with clients, vendors, and insurance partners
- Analyze program performance metrics and implement process improvements
- Ensure proper documentation, file compliance, and job file audits
- Support business development efforts and program growth initiatives
- Key Contributions / Responsibilities
- Reconcile project scopes with insurance approvals and resolve any coverage or estimate discrepancies.
- Maintain consistent communication with homeowners, insurance carriers, and internal teams to provide status updates and ensure smooth project progression.
- Ensure all documentation, estimates, and communications meet insurance and compliance standards.
Cost Estimator
Tidal Basin
04.2023 - 06.2023
- Provide cost estimates for FEMA using RSMeans-anticipated construction and engineering services related to direct housing missions. Estimates may be preliminary in nature, or for use in Government cost estimates for contracts, task orders, or modifications
- Scoping Specialist
- Managed and delivered advisory services for Public Assistance with FDEM, State of Florida entries. Provided client support.
- Validated applicants submitted documents, eligibility, and damage details.
- Lead QA Reviewer and Trainer for team of 25 Scoping Specialists.
- Reviewed, draft /SOW and approved SOW project up to $50,000.
- Drafted special extensive SOWs for mold remediation and Scopes for Special Projects
- Proven Exceptional Lead and Trainer for Scoping Specialist for FDEM Project.
- Project Team Lead for up to 25 Scoping Specialist for team with the high return on investment for entire Project.
- Established open line of communication regarding additionally needed documentation (RFI), setting reasonable expectations, and established deadlines.
- Processed claims, change orders, cost reasonable analysis to request reimbursement.
Cost Estimator
TetraTech
07.2019 - 01.2020
- Perform Damage assessments to determine Scope of work for the CDBG (Community Development Block Grant) program for St. John’s County
- Responsibilities included:
- Perform Damage Assessments (Interview applicant, photograph damages, complete required HUD forms produce a Matterport scan of the property’s interior and exterior
- Prepare an Xactimate estimate for the Scope of work
- Prepare Bid documents for the contractors, compare bids with the SOW
- Perform site inspections to confirm the work completed by contractors meets required HUD guidelines and award payment
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Quality assessment
- Supply management
- Team collaboration
- Compliance monitoring
- Stakeholder engagement
- Teamwork and collaboration
- Self motivation
- Problem-solving
Timeline
Program Manager
PoBoy911 Mitigation/Restoration
09.2025 - Current
Cost Estimator
Tidal Basin
04.2023 - 06.2023
Cost Estimator
TetraTech
07.2019 - 01.2020
Independent Adjuster/CAT Adjuster
01.2012
Scoping Specialist
Substantial Damage Estimates
Independent Field Adjuster/CAT Adjuster (Panama City)
Legacy Claim Services
Independent Field Adjuster/CAT Adjuster (South Florida)
Straightline Global