Tammy Kay Farmer

• Cultivated loyal customer base through relationship-driven service and proactive follow-ups.
• Guided customers in selecting clothing and accessories to fit their body type, lifestyle, and wardrobe needs, enhancing their shopping experience.
• Offer scheduled, one-on-one styling sessions to enhance the shopping experience.
• Process shipments (unpacking, steaming, and hanging) and execute price changes.
• Complete opening and closing procedures, replenish merchandise, and maintain a clean sales floor and fitting rooms.
• Executed marketing updates and maintained high visual and operational standards to create an inviting shopping environment.

• Build and maintain strong client relationships to ensure long-term engagement.
• Conduct comprehensive needs assessments and develop person-centered service plans.
• Coordinate multidisciplinary services to improve client outcomes and satisfaction.
• Advocate for client needs while navigating complex service systems.
• Maintain accurate, compliant documentation within LTSS platforms.
• Resolve client concerns through proactive communication and problem-solving.

• Developed trusted relationships with children, families, and providers.
• Conducted assessments to identify needs and recommend appropriate services.
• Applied consultative communication to guide families through service decisions.
• Coordinated care across therapists, educators, and community partners.
• Maintained detailed documentation and progress tracking.

• Built rapport with clients to support engagement in recovery programs.
• Assessed client needs and guided treatment planning decisions.
• Coordinated services to improve retention and long-term stability.
• Delivered crisis intervention and problem-resolution support.
• Ensured continuity of care through strategic referrals.

Supervised women's homeless rehabilitation center during COVID-19 pandemic, ensuring continuity of care and support for vulnerable populations.

Assessed client needs and developed personalized care plans to enhance support.

• Managed case services including admissions, program development, and resource linkage.
• Coordinated referrals to community resources and essential support services, enhancing client access to critical resources.
• Facilitated effective communication between clients and healthcare providers, improving client understanding of care options and resources.

• Utilized motivational communication and behavioral insight techniques.
• Assessed readiness for change and developed goal-oriented plans.
• Supported clients in overcoming barriers and sustaining progress.
• Strengthened engagement through trust-based interactions.

• Founded and scaled retail boutique from concept to operation.
• Managed sales, marketing, customer engagement, and merchandising.
• Built loyal customer base through relationship-focused sales approach.
• Supervised staff and optimized sales performance.
• Managed inventory, pricing, and business operations.

• Conducted individual counseling sessions for clients experiencing substance abuse issues.
• Developed and implemented personalized treatment plans for each client.
• Facilitated group therapy sessions to foster peer support and discussion.
• Educated clients on coping strategies and relapse prevention techniques.
• Collaborated with healthcare professionals to coordinate comprehensive care.
• Maintained accurate documentation of client progress and treatment outcomes.
• Provided crisis intervention to clients in immediate distress or emergency situations.
• Attended professional development workshops related to substance abuse counseling.

• Conducted structured interviews and assessments to evaluate client needs and risks.
• Built rapport with individuals and families in high-stress and sensitive situations.
• Developed service plans requiring negotiation, persuasion, and problem-solving.
• Managed complex caseloads within a regulated government environment.
• Collaborated with legal entities, service providers, and community stakeholders.
• Maintained detailed, compliant case documentation.
• Resolved conflicts and navigated challenging client interactions.

• Conducted assessments to identify family needs and strengths.
• Developed personalized family support plans in collaboration with caregivers.
• Facilitated family counseling sessions to improve communication and relationships.
• Coordinated with community resources for additional support services.
• Monitored family progress through regular check-ins and evaluations.
• Provided crisis intervention to families in immediate need of assistance.

• Conducted assessments for court-involved youth and families.
• Developed case plans based on individual needs and circumstances.
• Coordinated with community resources to support client services.
• Facilitated communication between courts, families, and service providers.
• Monitored compliance with court orders and program requirements.
• Provided guidance on legal processes to clients and stakeholders.
• Attended court hearings as an advocate for the client's best interests.

• Administrative duties for real estate sales office.
• Real estate sales agent.
• Marketing online and in the community.
• Log home kit salesperson.

• Organized community events to raise awareness about hospice services.
• Organized fund raisers
• Trained and recruited Hospice volunteers
• Scheduled, monitored and coordinated client needs for volunteer respite and other activities
• Identified new resources within community and met with professionals to discuss ways to blend such capabilities with current programs.
• Coordinated community events to foster engagement and participation.
• Managed scheduling and logistics for training events and seminars.