Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Klein

Summary

Proven leader at Huck's Gas Station, adept in inventory and cash control, ensuring operational excellence. Excelled in roles requiring strong work ethic and decision-making competence, enhancing customer satisfaction and streamlining mail distribution at Metlife. Demonstrates professional attitude and cash handling expertise, committed to positive outcomes and efficient team management. Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.

Overview

18
18
years of professional experience

Work History

Pro Services Cashier

Lowes Home Improvement
08.2021 - Current
  • Collaborated with team members to ensure smooth operations during peak hours and special events.
  • Improved customer satisfaction by providing efficient and accurate cash handling services.
  • Assisted in maintaining a clean and organized checkout area for a pleasant shopping experience.
  • Enhanced store reputation by delivering friendly, professional service to customers at the register.
  • Exceeded expectations in punctuality and attendance, consistently arriving for shifts on time and prepared to work diligently.
  • Maintained knowledge of current promotions, policies regarding payment methods, and security practices to provide accurate information to customers.

Mail Clerk

Metlife
06.2016 - 08.2021
  • Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
  • Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
  • Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
  • Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Processed and organized incoming mail for distribution to appropriate departments.

Store Manager

Huck's Gas Station
10.2006 - 05.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Education

GED -

Harris Stowe State College
St Louis, MO
06.1983

Skills

  • Strong Work Ethic
  • Quick Learner
  • Patience and composure
  • Professional Attitude
  • Cash handling expertise
  • Decision-Making Competence

Timeline

Pro Services Cashier

Lowes Home Improvement
08.2021 - Current

Mail Clerk

Metlife
06.2016 - 08.2021

Store Manager

Huck's Gas Station
10.2006 - 05.2016

GED -

Harris Stowe State College

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Tammy Klein