Tammy Lollar
Bartow
Summary
Seasoned Small Business Owner with 30 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
31
31
years of professional experience
Work History
Office Manager
Lollar Brothers Properties LLC
Bartow, FL
02.2015 - Current
Salon Owner/Operator
LaRae's Looks
Bartow, FL
04.2002 - 12.2022
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Ordered supplies and equipment needed for daily operations.
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Organized and scheduled appointments for clients using software systems.
- Adhered to state laws and regulations regarding licensure, sanitation standards.
- Resolved customer complaints quickly and efficiently while maintaining professionalism.
- Managed staff by recruiting, training and coaching employees.
- Inspected workstations regularly to ensure they are clean and organized.
- Performed administrative duties such as filing paperwork and responding to emails.
- Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
- Analyzed financial reports on a monthly basis to identify areas of improvement in the business.
- Promoted special offers through social media platforms to attract new customers.
- Created marketing strategies to increase clientele and expand the business.
- Ensured that all safety protocols were followed in the salon at all times.
- Implemented quality control measures throughout the salon to maintain high standards of service delivery.
- Monitored stock levels of products used in services offered at the salon.
- Developed service packages for customers seeking a variety of treatments.
- Investigated new trends in beauty industry services to stay current with offerings available at the salon.
- Set pricing structures according to market analytics and emerging trends.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Kept records for production, inventory, income, and expenses.
- Resolved issues quickly through meticulous research and quick decision-making.
- Interviewed, trained and supervised employees.
- Determined pricing for products or services based on costs and competition.
- Kept up-to-date on regulatory changes affecting business operations.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Accounting Assistant
Keymark Corporation of Florida
Lakeland, FL
01.1998 - 11.2003
- Processed accounts payable and receivable transactions efficiently, ensuring timely payments and accurate record-keeping.
- Assisted in month-end close procedures, supporting financial reporting accuracy and compliance.
- Maintained general ledger entries, reconciling discrepancies to uphold data integrity.
- Utilized accounting software to streamline data entry and improve reporting timelines.
Salon Manager
HairCrafters
Winter Haven, FL
01.1995 - 02.1998
- Oversaw daily salon operations, ensuring high standards of service and client satisfaction.
- Managed staff schedules and performance evaluations, fostering a collaborative team environment.
- Developed marketing strategies to increase client retention and attract new customers.
- Implemented inventory management systems to optimize product availability and reduce waste.
Education
Florida Licensed - Cosmetology
Traviss Technical College
Lakeland, FL06-1994
High School Diploma -
Winter Haven Senior High School
Winter Haven, FL07-1985
Skills
- Employee Training
- Appointment Scheduling
- Hygiene Standards
- Staff Management
- Commitment to follow through
- Business Planning
- Customer Service
- Business Development
- Quality Assurance
- Business Administration
- Regulatory Compliance
Timeline
Office Manager
Lollar Brothers Properties LLC
02.2015 - Current
Salon Owner/Operator
LaRae's Looks
04.2002 - 12.2022
Accounting Assistant
Keymark Corporation of Florida
01.1998 - 11.2003
Salon Manager
HairCrafters
01.1995 - 02.1998
High School Diploma -
Winter Haven Senior High School
Florida Licensed - Cosmetology
Traviss Technical College