Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tammy Lunceford

Durham,NC

Summary

Reliable [Job Title] with experience guiding and overseeing team of staff while ringing up customers. Trained, coached and supervised employees by enforcing policies and practices. Quickly responded to customer requests or complaints. Talented [Job Title] with [Number] years supervising employees, controlling merchandise presentation and monitoring transactions. Expert at assigning tasks, maintaining store appearance and operating cash register. Focused on enforcing security procedures and watching daily activities to minimize losses. Expert retail sales professional offering [Number] years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Detail-oriented [Job Title] with [Number] years of [Type] experience. Expert in [Type] industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in [Area of expertise] and committed to punctuality. Forward-thinking [Job Title] with extensive knowledge of [Area of expertise]. Known for success in [Type] industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Overview

8
8
years of professional experience

Work History

Cashier/Assistant Store Manager

Speedway Gas Station
Durham, NC
10.2021 - 06.2022
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Built positive relationships with customers to increase repeat business.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Monitored areas for security issues and safety hazards.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Eased team transitions and new employee orientation through effective training and development.
  • Monitored over [Number] employees' day-to-day activities and made plans to rectify issues.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Promoted positive customer experience through day-to-day supervision and management of [Type] facility.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Delegated [Type] daily tasks to employees, streamlining daily progress and efficiency.
  • Interacted well with customers to build connections and nurture relationships.
  • Maintained cleanliness and organization of [Type] workspace, working closely with employees to systemize tasks.

Cashier

Dog House
Durham, NC
05.2017 - 03.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Mentored new team members on sales software system operation.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Collected and authorized payments of guests.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Tallied cash drawer at beginning and end of each work shift.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Processed customer refunds and exchanges according to established guidelines.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Cashier

Hasty Mart
Creedmoor, NC
04.2009 - 07.2012
  • Welcomed customers and helped determine their needs.
  • Mentored new team members on sales software system operation.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked personal identifications during alcohol and tobacco sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Collected and authorized payments of guests.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Tallied cash drawer at beginning and end of each work shift.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Cashier

Domino's Pizza
Creedmoor, NC
01.2007 - 03.2009

cashiering, customer service, delivering pizzas, making orders, also cleaning

  • Welcomed customers and helped determine their needs.
  • Mentored new team members on sales software system operation.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Reviewed new promotions and monitored price changes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Collected and authorized payments of guests.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Tallied cash drawer at beginning and end of each work shift.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed customer refunds and exchanges according to established guidelines.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Education

No Degree -

Person High School
Roxboro, NC

Skills

  • Implementing Pricing Strategies
  • POS System Troubleshooting
  • Shipment Monitoring
  • Legal Standards
  • Coaching and Mentoring
  • Sales Tracking
  • Program Optimization
  • Management Training
  • Retail Operations
  • Customer Service
  • Rewards Programs
  • Merchandise Promotion and Display
  • Sales Promotion
  • Performance Monitoring and Evaluation
  • POS Transactions
  • Handling Complaints and Inquiries
  • Providing Feedback
  • Health and Safety Procedures
  • Positive Reinforcement
  • Issue Resolution
  • Flexible Work Schedule
  • Store Opening and Closing
  • Financial Forecasting
  • POS Inventory System Operation
  • Computer Proficiency
  • Cash Handling and Reconciliation
  • Attention to Detail
  • Focus and Follow-Through
  • Time Management
  • Payment Processing
  • Customer Loyalty
  • Staff Training
  • Safety Issues Monitoring
  • Till Counting
  • Policy Enforcement
  • Customer Needs Determination
  • Hygiene Standards
  • Customer Inquiries
  • Maintaining Clean Work Areas
  • Sales Systems
  • Effective Working Relationships
  • Safety Procedures
  • Money Handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier/Assistant Store Manager

Speedway Gas Station
10.2021 - 06.2022

Cashier

Dog House
05.2017 - 03.2019

Cashier

Hasty Mart
04.2009 - 07.2012

Cashier

Domino's Pizza
01.2007 - 03.2009

No Degree -

Person High School
Tammy Lunceford