Tammy Mendoza
West Sacramento,CA
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Cache Creek Casino Resort, Excelled in payroll processing and administrative support at Fleetwood Homes of CA, Skilled in office assisting at Department of Health Care.
Overview
17
17
years of professional experience
Work History
Office Assistant
Department of Health Care Services
Sacramento, CA
02.2006 - 07.2009
- Expedited document processing with accurate data entry and timely filing.
- Processed incoming and outgoing mail and packages according to procedures.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Payroll Specialist
Fleetwood Homes of CA
Woodland, CA
04.2002 - 11.2005
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Provided customer service to employees regarding payroll inquiries and issues.
- Managed and updated employee benefits information.
- Generated reports to track employee time and attendance.
- Self-motivated, with a strong sense of personal responsibility.
Bingo Assistant Manager/Transportation Manager
Cache Creek Casino Resort
Hwy 16, Brooks, CA
04.1992 - 10.2004
- Collaborated management to develop strategic plans for business growth.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised day-to-day operations to meet performance and service expectations.
- Boosted employee morale by recognizing outstanding performance.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Managed a team of drivers, providing support and guidance.
Education
Business Accounting - Business Management
Woodland Community College
Woodland, CAFloral Design - Floral Design
Sierra Pacific of Floral Design
Fair Oaks, CA05.1994
General Education - General Education
Esparto High School
Esparto06.1993
Skills
- Customer Service
- Data Entry
- File Organization
- Excel spreadsheets
- Document Management
- Scheduling
- Office Supplies Management
- Mail Sorting and Distribution
- Inventory Management
- Multi-line phone proficiency
- Spreadsheet Creation
- Payroll Processing
- Proofreading
- AR/AP
Timeline
Office Assistant
Department of Health Care Services
02.2006 - 07.2009
Payroll Specialist
Fleetwood Homes of CA
04.2002 - 11.2005
Bingo Assistant Manager/Transportation Manager
Cache Creek Casino Resort
04.1992 - 10.2004
Business Accounting - Business Management
Woodland Community College
Floral Design - Floral Design
Sierra Pacific of Floral Design
General Education - General Education
Esparto High School