Summary
Work History
Overview
Education
Skills
Quote
Timeline
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Tammy Meyer

Tammy Meyer

Customer Service
Minneapolis,MN

Summary

Customer service professional with a diplomatic approach to resolving issues. Demonstrated expertise in analyzing customer requests and documenting concerns accurately. Maintains deep knowledge of products and promotions, resulting in consistently excellent customer feedback.

Work History

Customer Service Representative

Home Depot
Blaine, MN
08.2022 - Current
  • Established positive connections with customers through friendly interactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved customer complaints promptly and efficiently.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Shift Lead

Kwik Trip
Brooklyn Park, MN
08.2019 - 08.2022
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.

Customer Service Representative

Customer Elations
Foley, MN
03.2014 - 08.2019
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Gathered, organized and input information into digital database.

Barista

Dunn Bros. Inc.
Rogers, MN
09.2011 - 03.2014
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Teacher's Assistant

SDI #728
Zimmerman, MN
09.2001 - 05.2011
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Graded assignments and reported individual progress to teacher.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Mentored and tutored individual students needing additional help.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.

Overview

23
23
years of professional experience

Education

Bachelor of Science - Criminal Justice

Minneapolis School of Business
Elk River, MN
12-2013

Skills

  • Appointment Scheduling
  • Call Management
  • Inbound and Outbound Calling
  • Paperwork Processing
  • Data Entry
  • Account updating
  • Product Knowledge
  • Product Sales
  • Complaint resolution

Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Timeline

Customer Service Representative

Home Depot
08.2022 - Current

Shift Lead

Kwik Trip
08.2019 - 08.2022

Customer Service Representative

Customer Elations
03.2014 - 08.2019

Barista

Dunn Bros. Inc.
09.2011 - 03.2014

Teacher's Assistant

SDI #728
09.2001 - 05.2011

Bachelor of Science - Criminal Justice

Minneapolis School of Business

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Tammy MeyerCustomer Service