Tammy Monroe

Versatile professional with a proven track record at Amazon, enhancing customer satisfaction through innovative strategies and exceptional service. Skilled in customer engagement and inventory management, demonstrating strong leadership and attention to detail. Achieved significant improvements in operational efficiency and stakeholder communication, showcasing a commitment to excellence and a results-driven approach.

Problem Solving

Identifying issues:Checking incoming shipments for discrepancies, scanning packages to detect errors, and reviewing order details to identify potential problems.

Investigating problems:Analyzing data on warehouse management systems to pinpoint the root cause of issues, such as incorrect inventory counts, damaged products, or shipping delays.

Resolving issues:Taking appropriate action to correct errors, including re-routing packages, updating inventory records, contacting relevant departments to address concerns, and coordinating with other team members to resolve complex problems.

• Quality control:Ensuring packages meet quality standards by verifying product conditions and addressing any damage or defects.
• Reporting and documentation:Recording details of identified issues, corrective actions taken, and maintaining relevant documentation for tracking purposes

Tote Removing

Jackpot

Unloading and Loading trucks

Iss Problem Solving

Floor Sweep

Consolidation

Office Administration

Osha 10

NCCER

Construction Industry