Tammy Palmer

Shop for and deliver groceries and household items to customers using the Instacart app, ensuring accuracy and timeliness
⦁ Communicate proactively via app or text with customers to clarify substitutions, answer questions, and coordinate delivery windows
⦁ Select high-quality, fresh items and efficiently pack and load orders, often lifting 50+ lbs
⦁ Navigate stores using strong route-familiarity to optimize speed and accuracy
⦁ Maintain excellent customer service, consistently earning high ratings and tips
⦁ Manage order volume, time management, and logistics independently within flexible scheduling

• Led cross-functional teams to deliver complex software application projects on time and within budget.
• Developed project plans and timelines, ensuring alignment with organizational objectives and stakeholder expectations.
• Implemented risk management strategies, proactively identifying potential issues and mitigating impacts on project delivery.
• Streamlined communication processes between departments, enhancing collaboration and information sharing among team members.

• Lead global, multi-million dollar integrated ERP transformations inclusive of third-party software development and integration, PMI and AGILE methodologies; executive operational dashboards; and supplier compliance/collaboration. Served in multiple project roles: project manager, systems integrator, business process analyst, subject matter expert Focus areas: Supply Chain; Production Planning; Warehouse management; and Supplier Collaboration