Tammy Parker

Work in Call Center for Department of Dermatology

• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Answered incoming calls, scheduled appointments.
• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
• Facilitated communication between patients and staff.

Worked in the call center in the department of Robert H Lurie Comprehensive Cancer center.

• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
• Facilitated communication between patients and various departments and staff.

Robert H Lurie Comprehensive Cancer Center

• Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
• Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
• Responded to patient inquiries to provide information and details of medical records.
• Maintained accuracy, completeness, and security for medical records and health information.

Worked with Sleep Disorder Children

• Checked patient insurance, demographic, and health history to keep information current.
• Organized paperwork such as charts and reports for office and patient needs.
• Transcribed phone messages and relayed to appropriate personnel.
• Supported office staff and operational requirements with administrative tasks.
• Performed various administrative tasks by filing, copying and faxing documents.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

• Organized paperwork such as charts and reports for office and patient needs.
• Transcribed phone messages and relayed to appropriate personnel.
• Supported office staff and operational requirements with administrative tasks.
• Performed various administrative tasks by filing, copying and faxing documents.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.