Cruistan Reed
Roanoke,VA
Summary
Team-oriented, professional, charismatic, motivated , service focused, and eager to apply my skills in various environments. Poised to build my experience with outstanding interpersonal, and critical thinking skills and ready to contribute to team success. Engaging sales associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards.
Overview
3
3
years of professional experience
Work History
Driver Helper/Seasonal Worker
United Parcel Service, UPS
Roanoke, VA
11.2023 - 12.2023
- Loaded and unloaded cargo from vehicles.
- Ensured that all items were properly secured in the vehicle for transport.
- Provided assistance to drivers with loading and unloading packages and other materials.
- Assisted customers with unloading their purchased items at final destination.
- Delivered goods in a safe, timely, and efficient manner while adhering to traffic laws and regulations.
- Lifted boxes and products with correct safety gear and techniques.
- Requested customer signatures for deliveries.
- Maintained cleanliness of assigned vehicle inside and out throughout duration of shift.
- Documented delivery information, updating after each stop.
- Used scanners to track parcel information, condition or receipt.
Package Handler
UPS/ United Parcel Service (Seasonal)
Roanoke, VA
11.2022 - 01.2023
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Resolved conveyor system issues by clearing jams and blockages.
- Sorted packages to appropriate slide, line or belt for final distribution.
Tech Consultant /Electronics Sales Associate
Target
Kansas City , MO
06.2021 - 09.2022
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Collected payments and provided accurate change.
- Answered incoming telephone calls to provide store, products and services information.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assessed customer needs to provide assistance and information on product features.
- Worked with fellow sales team members to achieve group targets.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Analyzed customer feedback data to recommend improvements in service quality.
Education
High School Diploma -
Kansas City Academy
Kansas City , MO05.2022
Skills
- Customer Retention Abilities
- Negotiation Tactics
- Customer Needs Assessment
- Multitasking and Prioritization
- Attention to Detail
- Interpersonal Skills
- Friendly and Patient
- Positive and professional
- Problem Solving
- Cargo Sorting
- Loading and Unloading
- Team Collaboration
- Physical Strength and Stamina
- Decision Making
- Visual Inspection
- Product Sales
- Reliable and punctual
- Relationship Building
- Service-oriented
- Listening Skills
- Flexible Schedule
- Exceptional customer service
- Teamwork and Collaboration
- Time Management
References
References available upon request.
Timeline
Driver Helper/Seasonal Worker
United Parcel Service, UPS
11.2023 - 12.2023
Package Handler
UPS/ United Parcel Service (Seasonal)
11.2022 - 01.2023
Tech Consultant /Electronics Sales Associate
Target
06.2021 - 09.2022
High School Diploma -
Kansas City Academy