Summary
Overview
Work History
Education
Skills
Timeline
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Tammy A Rodriguez Raya

Madison,WI

Summary

Dynamic professional with proven expertise in customer service and team leadership at Dollar Tree. Successfully enhanced customer satisfaction through effective complaint resolution and strategic inventory management. Skilled in money handling and decision-making, consistently promoting a positive work environment while driving operational efficiency. Adaptable and self-motivated, committed to achieving business growth.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Dollar Tree
02.2025 - 06.2025
  • Managed routine activities to fulfill performance, quality, and service standards.
  • Upheld cleanliness, safety, and organization in the store to enhance customer interactions.
  • Promoted a positive and productive work environment.
  • Directed cash handling and deposit tracking, improving reliability.

Lead

Colony Brand
08.2023 - 05.2025
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to maintain optimal coverage during peak shopping hours.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Security Officer

CSC Security
02.2023 - 10.2024

Crowd control, bag search, radio communication, wand check and medal detector, safety procedures

Education

GED -

Woodland Adult Education
Woodland California 95695
05.2006

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Dollar Tree
02.2025 - 06.2025

Lead

Colony Brand
08.2023 - 05.2025

Security Officer

CSC Security
02.2023 - 10.2024

GED -

Woodland Adult Education
Tammy A Rodriguez Raya