Tammy Royce
Midland,MI
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Tech-savvy and computer literate individual familiar with various computer programs paired with deep knowledge of proper grammar and punctuation. Excellent time management and multitasking abilities.
Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
15
15
years of professional experience
Work History
Certified Nursing Assistant
MyMichigan Health
08.2022 - Current
- Check-in and admit new outpatients.
- Room patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with pre and post procedure tasks, ensuring proper healing processes took place.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Northwoods Nursing Facility
06.2022 - 08.2022
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Automotive Service Writer
McDonald Chrysler
03.2015 - 06.2022
- Greeted and registered customers requiring service and directed automobiles to service garage.
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Answered service department phone and responded promptly to questions and messages.
- Verified warranty plans and coverage and uncovered hidden warranties.
- Advised management members on customer issues or mechanical repair problems.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Inventory Specialist
RGIS Inventory
11.2014 - 03.2015
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
School Photographer
Geskus Photography
06.2014 - 03.2015
- Photographed high-quality images for various print and digital projects.
- Completed complex photo shoots at indoor and outdoor venues.
- Planned and prepared for on-location and studio shoots.
- Selected and set up appropriate props, backdrops and lighting.
Census Taker
US Government Census Bureau
02.2010 - 07.2010
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
Education
Associate of Applied Science - Nursing Practice
Delta College
Bay City, MI08-2026
Certification - CNA
Tri-City CNA Academy
Midland, MI04.2022
Licensed - Emergency Medical Technician - Basic
MyMichigan Health EMS
Midland, Michigan04-2023
High School Diploma -
Faith Bible Academy
West Rutland, VT06.1987
Skills
- Calm and Professional Under Pressure
- HIPAA compliance
- Reliable team player
- Direct patient care
- Understanding patient Needs
- Patient Data Confidentiality
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Basic life support
- Electronic charting
- Medical terminology
Hobbies
- Michigan Cottage Home Baker; baking and selling home-baked desserts.
- Portrait Photographer
Additional Information
I have 10 plus years of customer service and data entry using multiple platforms. My prerequisite classes were completed in the last year for the RN program I am currently in at Delta College. I have a college certificate for Biblical Counseling as well.
Timeline
Certified Nursing Assistant
MyMichigan Health
08.2022 - Current
Certified Nursing Assistant
Northwoods Nursing Facility
06.2022 - 08.2022
Automotive Service Writer
McDonald Chrysler
03.2015 - 06.2022
Inventory Specialist
RGIS Inventory
11.2014 - 03.2015
School Photographer
Geskus Photography
06.2014 - 03.2015
Census Taker
US Government Census Bureau
02.2010 - 07.2010
Associate of Applied Science - Nursing Practice
Delta College
Certification - CNA
Tri-City CNA Academy
Licensed - Emergency Medical Technician - Basic
MyMichigan Health EMS
High School Diploma -
Faith Bible Academy
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