Tammy Saul
Milwaukie,OR
Summary
Dynamic leader with a proven track record at Shari's Cafe and Pies, adept in operations management and team building. Excelled in enhancing employee satisfaction and loyalty, significantly reducing inventory waste, and transforming customer complaints into opportunities for loyalty. Skilled in hiring, training, and fostering a cohesive team environment, ensuring operational excellence and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Shari's Cafe and Pies
05.2016 - 10.2024
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Responsible for hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Job code when needed to insure labor costs are met.
Education
General Studies
Copper Mountain Community College
Joshua Tree, California 05.2012
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Certification
Food handlers certificate and OlCC
Timeline
General Manager
Shari's Cafe and Pies
05.2016 - 10.2024
Food handlers certificate and OlCC
General Studies
Copper Mountain Community College
Similar Profiles
AMY VARNERAMY VARNER
SERVER/Production Shift Leader at Shari's Cafe and PiesSERVER/Production Shift Leader at Shari's Cafe and Pies
Jessica DiazJessica Diaz
Waitress/Shift Leader at Shari's Cafe and PiesWaitress/Shift Leader at Shari's Cafe and Pies
Lorri EricksonLorri Erickson
General Manager at Shari's Cafe and PiesGeneral Manager at Shari's Cafe and Pies