Summary
Overview
Work History
Education
Skills
Timeline
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Tammy Scott

Watts

Summary

Dynamic professional with a proven track record at the United States Post Office, excelling in client support and relationship building. Recognized for achieving high accuracy in mail delivery while demonstrating adaptability and dependability. Skilled in utilizing technology for efficient tracking and maintaining confidentiality in sensitive situations.

Overview

18
18
years of professional experience

Work History

Rural Mail Carrier

United States Post Office
11.2007 - Current
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
  • Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
  • Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.

Income Tax Preparer

Webster Tax Service
01.2017 - 04.2020
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Stayed current on changing tax laws and regulations to provide the most accurate advice to clients.
  • Built strong relationships with clients through excellent communication skills, ensuring repeat business year after year.
  • Maximized client savings by identifying deductions and tax credits through thorough review of financial documents.
  • Maintained confidentiality of client information by securely storing documentation and implementing strict privacy protocols.

Recovery Associate

Carmart Auto Sales
05.2010 - 07.2012



  • Enhanced client relationships with effective communication and negotiation skills during debt recovery processes.
  • Handled sensitive financial information with discretion, adhering to confidentiality policies at all times.
  • Conducted thorough research to locate hard-to-find clients and resolve outstanding debts efficiently.

Education

High School Diploma -

Stilwell High School
Stilwell, OK
05-1989

Skills

  • Dependability
  • Load balancing
  • Prioritization
  • Client support
  • Time management
  • Multitasking
  • Relationship building
  • Self motivation

Timeline

Income Tax Preparer

Webster Tax Service
01.2017 - 04.2020

Recovery Associate

Carmart Auto Sales
05.2010 - 07.2012

Rural Mail Carrier

United States Post Office
11.2007 - Current

High School Diploma -

Stilwell High School

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