Tammy Smith
Davie
Summary
Highly motivated and results-driven property management professional with extensive expertise in multi-site operations, sales, and client relations. Seeking a challenging leadership role in management, development, or sales. Proven track record of sound judgment, strategic decision-making, and excelling in fast-paced environments. Skilled in communication, time management, and budgeting (monthly, quarterly, and annual), with strong expertise in resident retention, building development, and assessment of customer needs. Adept at creating and executing marketing campaigns that drive occupancy growth, sustain high retention rates, boost revenue, and achieve operational excellence across multiple assets.
Overview
18
18
years of professional experience
Work History
Multi-Site Property Director
Oasis Pointe Residences & Laguna Gardens
Dania Beach
07.2023 - Current
- Company Overview: Greystar / Crown Residential
- Direct operations for two brand-new luxury communities, ensuring exceptional resident satisfaction and compliance with ownership and management standards.
- Develop and execute strategies to maximize revenue, maintain high occupancy, and minimize vacancies.
- Oversee property budgets, financial reporting, cost controls, and variance management to meet fiscal goals.
- Lead marketing initiatives to attract new prospects and strengthen resident retention in alignment with ownership objectives.
- Organize and manage weekly and monthly resident events to foster community engagement.
- Conduct regular property inspections and coordinate maintenance to ensure superior building upkeep.
- Manage hiring, training, performance reviews, and recognition programs to develop high-performing on-site teams.
- Present weekly operations call agenda, occupancy strategies, and operational recommendations in weekly ownership calls.
- Prepare detailed monthly ownership reports with performance metrics, executive summaries, and strategic insights.
- Greystar / Crown Residential
Executive Operations Property Manager
KISPM LLC
06.2022 - 07.2023
- Managed commercial and residential properties, ensuring high client satisfaction and optimal financial performance.
- Created and implemented strategies to maximize revenue, reduce vacancies, and maintain competitive rental rates.
- Oversaw property budgets, financial reporting, and cost controls to consistently meet targets.
- Fostered strong tenant relationships through clear communication and prompt issue resolution.
- Streamlined maintenance processes, improving tenant retention and satisfaction.
- Led regular team meetings to enhance collaboration and efficiency.
- Provided senior management with KPI reports, financial analyses, and strategic recommendations.
Property Manager / Marketing Manager
Realty Services Corp - Olen Residential
09.2018 - 06.2022
- Managed 863-unit apartment community and a 283-unit intercoastal sister property.
- Achieved a 15% occupancy increase in the first year and fully leased 108 new units in under 5 months.
- Supervised a team of 17 employees and organized required company courses and extended learning.
- Created monthly resident events, coordinated outreach to prospects, and ran regional social media contests.
- Led leasing team to a 90% closing ratio and maintained an 80% monthly renewal retention rate.
Lease-Up Contract Sales Specialist
Greystar / Boca City Walk
01.2018 - 12.2018
- Increased occupancy from 50% to 93% in under 5 months through targeted marketing outreach.
- Maintained up to 80% renewal retention through strategic negotiations.
- Organized resident events and provided weekly operational reports to corporate.
Contract Sales Specialist
AMLI Residential / VU New River
09.2016 - 12.2017
- Maintained 95%+ occupancy through effective leasing and sales initiatives.
- Negotiated high-value renewals, boosting retention.
- Conducted weekly outreach marketing to local businesses and preferred employers.
- Worked with management to maintain low delinquency rates.
Senior Leasing Sales Director
Equity Residential
New York
02.2008 - 09.2016
- Managed lease-up of a 120-unit building and a 479-unit prewar property.
- Consistently exceeded sales quotas, recognized as #1 top producer in Tier 2/3 for multiple quarters.
- Awarded Senior Leasing Director/Consultant of the New York Metro Area in 2009 and 2012.
- Trained and mentored new leasing associates during onboarding.
Education
Florida State Notary -
01.2026
Florida Real Estate Salesperson License -
08.2025
New York Real Estate Salesperson License -
01.2023
Associate’s degree -
Kennesaw State University
01.1998
Completed Florida CAM Licensing Requirements -
Skills
- Property management
- Financial reporting
- Customer relationship management
- Marketing strategies
- Team leadership
- Event planning
References
Available upon request
Education And Licenses
- Associate’s degree, Kennesaw State University, 08/01/96, 05/31/98
- Florida Real Estate Salesperson License, 05/01/17, Current
- New York Real Estate Salesperson License, 01/01/06, 12/31/23
- Florida State Notary, 01/01/22, 12/31/26
- Florida CAM Licensing Requirements, License Pending State Exam
Timeline
Multi-Site Property Director
Oasis Pointe Residences & Laguna Gardens
07.2023 - Current
Executive Operations Property Manager
KISPM LLC
06.2022 - 07.2023
Property Manager / Marketing Manager
Realty Services Corp - Olen Residential
09.2018 - 06.2022
Lease-Up Contract Sales Specialist
Greystar / Boca City Walk
01.2018 - 12.2018
Contract Sales Specialist
AMLI Residential / VU New River
09.2016 - 12.2017
Senior Leasing Sales Director
Equity Residential
02.2008 - 09.2016
Florida State Notary -
Florida Real Estate Salesperson License -
New York Real Estate Salesperson License -
Associate’s degree -
Kennesaw State University
Completed Florida CAM Licensing Requirements -
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