Tammy S. Souza
San Diego,CA
Summary
Experienced in professional property management with a strong skill set in effectively overseeing residential communities. Proven track record of maintaining high occupancy rates, reducing tenant turnover, and enhancing property value. Expertise in collaborating with teams, problem-solving, and adapting to evolving needs. Strong organizational and communication skills for delivering efficient and effective results.
Overview
18
18
years of professional experience
Work History
APARTMENT COMMUNITY PROPERTY MANAGER
Vista International, Inc.
01.2023 - Current
- Responsible for the daily management & operation of the apartment community, performing audits, maintenance supervision/work orders, marketing/tours/leasing units, lease renewals, delinquency notices/follow up, notice preparation/serving, project management & resolving resident issues
APARTMENT COMMUNITY MANAGER
Casavida Property Management
01.2007 - 01.2023
- Responsible for the daily management & operation of the apartment community, maintenance supervision, marketing/tours/leasing units, lease ups, lease renewals, managed work orders, delinquency notices/follow up, notice preparation/serving, tracking of renter’s insurance, maintenance/vendor supervision & renovation projects, utilized AppFolio & MRI programs, resolved resident issues
- Budget preparation/management, invoice coding/approval, project management, resident relations, inspections, rent collection/deposits, ensured policies/regulations were followed, ordered supplies for maintenance & office, compiled weekly reports
Education
Associate of Science - Health Information Technology Management
San Diego Mesa College
San Diego, CA01.1998
Skills
- Excellent customer service, written & oral communication skills, exceptional & attentive resident relations/retention
- Ability to interact effectively with diverse people with a reputation for patience & diplomacy
- Work well independently or as a team member & detail oriented/great multitasker
- Familiar with housing assistance programs & Section8 program & processes
Languages
Spanish
Full Professional
Timeline
APARTMENT COMMUNITY PROPERTY MANAGER
Vista International, Inc.
01.2023 - Current
APARTMENT COMMUNITY MANAGER
Casavida Property Management
01.2007 - 01.2023
Associate of Science - Health Information Technology Management
San Diego Mesa College
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