Summary
Overview
Work History
Education
Skills
Timeline

TAMMY SUE

SALES & SERVICE ASSOCIATE
Allegany,NY

Summary

Dynamic sales professional with a proven track record at Five Star Bank, excelling in goal-oriented strategies. Enhanced customer satisfaction through tailored solutions and effective complaint resolution, fostering loyalty. Skilled in process improvements and organization, I mentored peers to elevate team performance and drive sales success. I have for many years worked on the strikes and suspense reports to clear suspense items.

Overview

22
22
years of professional experience

Work History

SALES & SERVICE ASSOCIATE

FIVE STAR BANK
09.2003 - Current
  • Collaborated with team members to achieve monthly sales targets and improve overall team performance.
  • Enhanced customer satisfaction by addressing inquiries promptly and providing tailored solutions.
  • Facilitated cross-functional collaboration between departments to address client concerns efficiently and maintain high-quality service standards.
  • Mentored junior sales associates, sharing best practices and providing guidance on effective selling techniques.
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

ALLEGANY CENTRAL SCHOOL, Allegany, NY
05.2001 -

Skills

Goal oriented

Timeline

SALES & SERVICE ASSOCIATE - FIVE STAR BANK
09.2003 - Current
ALLEGANY CENTRAL SCHOOL - High School Diploma,
05.2001 -

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