Tammy Suffoletta
Sharpsburg,GA
Summary
Driven Sales Service Representative with successful background building new customer relationships and revenue streams. Connects with customers using service-oriented approach to understand and meet unique needs. Excellent presentation and communication skills honed over extensive sales background. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
30
30
years of professional experience
Work History
Security Specialist
Global Document Destruction
Newnan , GA
06.2017 - 08.2024
- Provided customers with product information, pricing and availability.
- Conducted outbound calls to existing clients to upsell products or services.
- Cross-sold additional products or services based on customer needs.
- Maintained detailed records of customer interactions, orders and account status updates.
- Assisted in resolving customer complaints in a prompt manner.
- Contributed ideas for improving internal processes related to sales operations.
- Ensured compliance with all applicable laws and regulations related to selling practices.
- Took inbound calls on headset, promoting products and services to secure new accounts.
- Responsible for entering customer payments into the accounting software system.
Home Manager
Homemaker self
Sharpburg , GA
01.2005 - 06.2017
- Meal prep, cooking.
- Cleaning
- Implemented cost-saving measures for accounts payable expenditures
- Managed child rearing responsibilities including daily schedules and activities
Office Manager
S&S Greenhouses, Inc.
Fayetteville , GA
05.1998 - 01.2005
- Assisted management by preparing reports and presentations, providing necessary administrative support.
- Demonstrated exceptional customer service by promptly responding to inquiries via phone and email.
- Provided prompt solutions to customer queries, fostering positive rapport with clients.
- Managed front desk operations, greeting visitors and answering inquiries while directing them to the appropriate personnel.
- Ensured compliance with employment laws.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Accurately processed payroll ensuring timely payment to all employees.
- Efficiently coded and processed monthly invoices utilizing organization's accounting system.
- Conducted interviews and made successful hires for company's workforce needs.
- Coordinated travel arrangements efficiently and effectively
Unison Corp.
Wholesale Jewelry Sales
Atlanta , GA
10.1994 - 03.1998
- Cultivated strong relationships with customers by providing excellent service throughout the entire purchase process.
- Followed up regularly with customers regarding orders placed or inquiries received.
- Developed new customer base via past relationships, telemarketing and networking.
- Followed up on sales leads to establish new accounts for wholesale orders.
- Performed sales presentations at trade shows to generate new business.
Education
High School Diploma -
Mcintosh High School
Peachtree City, GA06-1988
Skills
- Customer Service
- Sales and Upselling
- CRM Software
- Client Relations
- Professional telephone demeanor
- Administrative Support
- Adaptive team player
- Creative Problem Solving
- Inbound and Outbound Calling
References
References available upon request.
Timeline
Security Specialist
Global Document Destruction
06.2017 - 08.2024
Home Manager
Homemaker self
01.2005 - 06.2017
Office Manager
S&S Greenhouses, Inc.
05.1998 - 01.2005
Unison Corp.
Wholesale Jewelry Sales
10.1994 - 03.1998
High School Diploma -
Mcintosh High School
Similar Profiles
Gurlal SinghGurlal Singh
SERVICE REPRESENTATIVE at SHRED-X SECURE DOCUMENT DESTRUCTIONSERVICE REPRESENTATIVE at SHRED-X SECURE DOCUMENT DESTRUCTION
ALAA KHALEDALAA KHALED
Account Manager at Global Document Solutions (XEROX)Account Manager at Global Document Solutions (XEROX)
Jeffrey AltamiranoJeffrey Altamirano
Field Technician at Guardian Data Destruction LLCField Technician at Guardian Data Destruction LLC