Tammy Trinh
Garden Grove,CA
Summary
Responsible and hardworking Shift Supervisor that is constantly reviewing team tasks to assuring quality and progress. Continuously ensuring customer satisfaction and resolving any issues that may arise. Regularly communicating with my team and peers to ensure all tasks are completed and everything is flowing smoothly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
7 Leaves Cafe
06.2023 - Current
- In charge of managing the cashier till and balancing the money within the till.
- Completed store opening and closing procedures.
- Resolved any customer complaints and issues by offering possible solutions, constantly maintaining customer care and satisfaction.
- Assists with store management, ensuring that all employees are meeting all standards of service.
Team Member
7 Leaves Cafe
05.2021 - Current
- Ensured that all assigned tasks are done effectively and efficiently.
- Contributes to team success by helping all coworkers
- Handles customer interactions; ensuring customer satisfaction after every transaction.
- Handles food and drinks with care, confirming that every item is made to standard.
- Operates register and interacts with all customer transactions.
Team Member
Matcha Cafe Maiko
10.2020 - 04.2021
- Learned all required tasks quickly to maximize performance.
- Ensured that all areas of the store are organized and properly sanitized.
- Interacted with customers through cashier transactions and customer feedback.
Cashier
Pacifica High School
04.2019 - 03.2020
- Prepared lunch food to be served, passed out the prepared lunches to students. Counted the total amount of money earned at the end of the shift.
Education
Civil Engineering
University of California, Irvine
Irvine, CA06.2026
High School Diploma -
Pacifica High School
Garden Grove, CA06.2022
Skills
- Cash Handling Expertise
- Conflict Resolution Techniques
- Communication
- Customer driven
- Quick learner
- Persistent and determined
- Productive and efficient worker
Certification
Food Handlers Certification
Languages
Vietnamese
Native or Bilingual
References
Name: Jasmine Morales
Relation: 7 Leaves Cafe Store Manager
Email: jasmine.morales@7leavescafe.com
Phone Number: 562-388-4557
Name: Noemi Ortiz
Relation: 7 Leaves Cafe Store Assistant Manager
Phone Number: 714-353-3242
Timeline
Shift Supervisor
7 Leaves Cafe
06.2023 - Current
Team Member
7 Leaves Cafe
05.2021 - Current
Team Member
Matcha Cafe Maiko
10.2020 - 04.2021
Cashier
Pacifica High School
04.2019 - 03.2020
Civil Engineering
University of California, Irvine
High School Diploma -
Pacifica High School
Food Handlers Certification
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