
Detail-oriented Behavior Tech Manager with a strong focus on safety compliance and customer service. Proven track record in conducting safety inspections and training staff to enhance operational efficiency.
Assist clients with every day living skills, and ensure there safety. Conduct monthly safety inspections of there homes, and fire drills. Conduct monthly disaster drills. Make weekly menus for the clients, support them in shopping for groceries. Distributing daily medications and signing the emar. Taking clients to doctor appointments, and on outings, and ensuring there safety. Training new staff and assuring they follow protocol. Assisting management teams with reports for the month.
Oversaw truck weighing processes and payment collection. Managed special waste manifest logging and ensured accurate cash register reconciliation. Delivered exceptional customer service through effective phone communication. Led load inspections and classifications to maintain compliance and safety standards.
Managed customer service operations, focusing on accounts payable and receivable functions. Directed monthly reconciliation of state and local tax reports. Supervised employees and provided support in scalehouse activities. Collaborated with site manager and garage manager to streamline order processing and reporting.