Summary
Overview
Work History
Skills
Timeline
Generic

Tammy Yackman

Fairfield,Ohio

Summary

Professional membership specialist with proven expertise in fostering strong client relationships and driving engagement. Skilled in member recruitment, retention strategies, and delivering exceptional customer service. Adept at collaborating with teams to meet goals and adapting to dynamic environments. Known for reliability, effective communication, and problem-solving abilities.

Overview

21
21
years of professional experience

Work History

Membership Representative/Recruiter

Nielsen Audio
09.2021 - Current
  • Performed doorstep recruitment to expand membership base.
  • Traveled to randomly selected addresses to engage with potential members.
  • Performed various administrative tasks to support membership recruitment and retention.
  • Increased retention rates by promoting cooperation and member satisfaction.

Field Interviewer

Westat Research
01.2018 - 07.2022
  • Conducted interviews for various projects, gathering critical data to support research objectives.
  • Collected biological samples for the PATH study, ensuring accuracy and compliance with study protocols.

Field Interviewer

RTi Research
01.2016 - 09.2021
  • Conducted field interviews for various projects, gathering critical data to support research objectives.
  • Conducted interviews with participants to assess eligibility.

Field Representative

US Census Bureau
04.2004 - 01.2016
  • Executed tasks on government projects, maintaining adherence to standards.
  • Collected and organized address data to support field activities.
  • Performed administrative duties to enhance field operations support.

Skills

  • Patience and tolerance
  • Goal oriented
  • Building relationships
  • Data entry proficiency
  • Upselling strategies
  • Relationship building
  • Materials, applications, and other documentation
  • Issue resolution
  • Time management
  • Attention to detail
  • Reliability

Timeline

Membership Representative/Recruiter

Nielsen Audio
09.2021 - Current

Field Interviewer

Westat Research
01.2018 - 07.2022

Field Interviewer

RTi Research
01.2016 - 09.2021

Field Representative

US Census Bureau
04.2004 - 01.2016
Tammy Yackman