Tammy A. Van Genderen

• Retained to build physician accounts and to drive referrals from, Neurologists, Pulmonologists, Asthma & Allergists, Gastroenterologist. Rheumolatologists and other users of Biologic's and Biosimilar medication (ex. Stelara, Facenra, Tysabri, Ocrevis & IVIg products ) to our infusion centers as well as in-home infusion services.
• Built relationships with regional sales targets, conducted in-service patient focused training seminars, and represented company at local, regional, and national trade shows and conventions
• Stayed up-to-date on emerging industry and product standards, medications, and trends to revitalize accounts.
• Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
• Distributed marketing materials to existing and prospective clients to promote products and services.

Recruited to introduce advanced genetic testing for cancer and pharmacogenetics across South Florida region. Tasked with positioning organization as a marketplace leader, acquiring new accounts, upselling to existing clients, building, and maintaining pipeline, and delivering exceptional customer service. Called on hospitals and organized Health fairs.

Attained consistent record of top performance companywide; earned 12 Sales & Customer Satisfaction Awards

Forged and cultivated solid relationships and delivered superior customer service to maximize repeat and referral business.

• Marketed and promoted product portfolio to hospitals, intervention cardiologists, clinical cardiologist, internal medicine, endocrinologist, nephrologists, rheumatologist, and pharmacists for Japan's 2nd-largest pharmaceutical company. Manged tri-state territory, including, Maryland, Delaware and Virginia
• Successfully Launched 8 medications: Welchol, Evoxac, Benicar, Benicar HCT, Azor, Azor HCT, Effient, and Savaysa.
• Leveraged a consultative selling approach to drive sales and focused on building relationships with difficult -to-access, physicians, key accounts and decision-making healthcare and hospital staff.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
• Maintained sales tracking reports to support operational enhancements and implement corrective actions.