Tammy Ann Varney
Gladstone
Summary
Dependable Customer Service Professional experienced in retail office administration, inventory management, and business ownership. Built strong customer relations and maintained organized operations in fast-paced environments while delivering exceptional service. Demonstrated reliability and effective teamwork, contributing to operational success.
Overview
23
23
years of professional experience
Work History
Licensed Massage Therapist
Self-employeed
Gladstone
06.2016 - Current
- Owned and operated eight successful massage businesses
- Schedule appointments , maintain client records and process payments
- Build\nLong term client relationships through exceptional customer service
- Managed inventory, purchasing, scheduling, marketing, and daily business operations
- Maintain a professional clean and welcoming environment
- Handled customer service needs and concerns with professionalism and efficiency.
Handy woman services
Self Employed Services
Gladstone
07.2015 - Current
- Provide residential painting , cleaning maintenance and handy woman service
- Coordinate schedules estimates materials in customer communication
- Maintain high standards of quality and customer satisfaction
Office assistant administrative support
Superior chem-dry
Kippling
11.2012 - Current
- Assistant with customer service office administration and payroll support
- Prepare records and documentation for accounting purposes
- Maintain organized filing system and business records.
Customer Service Representative
Menards Home Improvement
Escanaba
07.2014 - 07.2015
- Guided customers in product selection and project planning, enhancing their shopping experience
- Stocked merchandise and maintained inventory count
- Reset displays updated pricing and supported promotional sales.
- Organized and maintained department cleanliness to ensure a welcoming environment for customers
- Provided outstanding customer service in fast-paced retail environment, fostering customer loyalty
Customer service
Krist Oil Co.
Escanaba
11.2003 - 09.2005
- Delivered friendly and efficient customer service, enhancing customer satisfaction
- Supported daily operations and processed customer transactions to maintain smooth workflow
- Opera.\nTed with a fast paced convenience store environment
- Stocked merchandise and monitored inventory
- Executed baking and preparation tasks for daily operations
- Oversaw end of shift deposits, ensuring accurate financial handling
Education
Certification/licenses - Massage Therapy
Marquette School of Therapeutic Massage
Marquette, MI05-2016
Graduate Certificate - Cosmetology
Renissance Academy of Cosmetology
Escanaba, MI05-2004
High School Diploma -
Beloit Memorial High School
Beloit, WI06-2002
Some College (No Degree) - General Studies
Bay De Noc Community College
Escanaba, MISkills
- Retail and convenience store experience
- Twenty years customer service
- Prove an ability to build positive relationships with customers and coworkers
- Strong Communication and Interpersonal skills
- Reliable organized in detail-oriented
- Entrepreneurial and self motivated
Timeline
Licensed Massage Therapist
Self-employeed
06.2016 - Current
Handy woman services
Self Employed Services
07.2015 - Current
Customer Service Representative
Menards Home Improvement
07.2014 - 07.2015
Office assistant administrative support
Superior chem-dry
11.2012 - Current
Customer service
Krist Oil Co.
11.2003 - 09.2005
Certification/licenses - Massage Therapy
Marquette School of Therapeutic Massage
Graduate Certificate - Cosmetology
Renissance Academy of Cosmetology
High School Diploma -
Beloit Memorial High School
Some College (No Degree) - General Studies
Bay De Noc Community College