Tammy Daniels Mallett
Lucedale,MS
Summary
Dedicated and experienced Pharmacy Technician skilled in managing pharmacy operations and providing exceptional customer service. Proven ability to process prescriptions accurately and maintain strict adherence to HIPAA regulations, contributing to a safe and efficient pharmacy environment. Skilled pharmacy technician with solid experience in retail and hospital pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors and streamlining workflow processes for better service delivery.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Nationally Certified Pharmacy Technician
Pharmacy Care Associates - Noland Pharmacy
Daphne, Alabama
08.2024 - Current
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Provided customer service by answering questions about prescriptions and medications.
- Processed prescription orders using pharmacy management software efficiently.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Prepared IV admixtures under the supervision of a licensed pharmacist.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Lead IV Pharmacy Technician
PharMerica
Daphne, Alabama
06.2011 - 08.2024
- Prepared and packaged medications for patients in compliance with safety standards.
- Maintained inventory levels by monitoring stock and placing timely orders.
- Operated pharmacy software to manage prescriptions and patient records efficiently.
- Facilitated communication between pharmacists and nursing staff regarding patient care plans or changes in therapy regimens.
- Provided training on proper techniques for compounding sterile products to staff members.
- Managed the daily operations of a high-volume pharmacy, including ordering and maintaining inventory, preparing medications for dispensing, supervising pharmacy technicians, and ensuring compliance with applicable laws and regulations.
- Maintained accurate records of all prescription orders received from physicians or other authorized prescribers.
- Prepared IV admixtures using appropriate calculations based on physician orders.
- Participated in ongoing continuing education programs designed to enhance professional knowledge base.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
Nationally Certified Pharmacy Technician
RAAB Oncology Outpatient Clinic
Morehead City, North Carolina
03.2001 - 03.2010
- Prepared and dispensed medications for oncology patients in outpatient settings.
- Managed inventory levels, ensuring availability of essential medications and supplies.
- Performed data entry into pharmacy computer systems accurately and efficiently.
- Assisted in the preparation of sterile products and other medications by counting, pouring, labeling, and mixing pharmaceuticals.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Nationally Certified Pharmacy Technician
Pharmerica Pharmacy
Daphne, Alabama
01.1992 - 02.2001
- Entered customer orders accurately into the database system.
- Verified accuracy of information and executed clarification of orders.
- Responded promptly to customer inquiries regarding product availability or delivery times.
- Verified accuracy of order information; contacted customers to resolve discrepancies.
- Received customer orders via phone, email and fax; entered data into system.
- Communicated effectively with internal teams regarding order fulfillment progress.
- Monitored stock levels of inventory items; placed reorder notifications when necessary.
- Developed strong relationships with customers by providing exceptional customer service.
Education
Some College (No Degree) - Coursework in Health Care Administration
Ashford University
San Diego, CA01-2001
National Pharmacy Certification -
McWhorter School of Pharmacy
Birmingham, AL01-1995
High School Diploma -
Citronelle High School
Citronelle, AL01-1982
Skills
- Prescription processing
- Medication compounding
- Patient confidentiality
- Quality assurance
- Attention to detail
- Pharmacy software
- Time management
Certification
- CPhT-Certified Pharmacy Technician
- Registered Technician-Alabama Board of Pharmacy
References
References available upon request.
Timeline
Nationally Certified Pharmacy Technician
Pharmacy Care Associates - Noland Pharmacy
08.2024 - Current
Lead IV Pharmacy Technician
PharMerica
06.2011 - 08.2024
Nationally Certified Pharmacy Technician
RAAB Oncology Outpatient Clinic
03.2001 - 03.2010
Nationally Certified Pharmacy Technician
Pharmerica Pharmacy
01.1992 - 02.2001
Some College (No Degree) - Coursework in Health Care Administration
Ashford University
National Pharmacy Certification -
McWhorter School of Pharmacy
High School Diploma -
Citronelle High School
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