Tammy L. Elwood
Cheswick,PA
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
9
9
years of professional experience
Work History
Receptionist
Encompass Health Rehabilitation Hospital
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Appointment Coordinator
Jim Shorkey Chevrolet
06.2021 - 10.2022
- Improved appointment scheduling efficiency by streamlining the booking process and implementing a user-friendly system.
- Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
Shipping and Receiving Assistant
Pittsburgh Anodizing
06.2018 - 05.2019
- Trained new team members in company procedures, enhancing overall department performance through knowledge sharing.
- Optimized warehouse space utilization by rearranging storage areas according to product size, weight, and demand frequency patterns.
- Managed incoming shipments, ensuring accurate inventory control and timely processing of goods.
- Improved shipping efficiency by streamlining processes and organizing the warehouse layout.
Receptionist
Shults Ford of Harmarville
08.2016 - 04.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Patient relations
- Appointment scheduling
- Office administration
- Professional demeanor
Timeline
Receptionist
Encompass Health Rehabilitation Hospital
06.2023 - Current
Appointment Coordinator
Jim Shorkey Chevrolet
06.2021 - 10.2022
Shipping and Receiving Assistant
Pittsburgh Anodizing
06.2018 - 05.2019
Receptionist
Shults Ford of Harmarville
08.2016 - 04.2018
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