Tammy L. Hudson
Rocky Mount,VA
Summary
Organized, goal oriented, driven people person who is dedicated to working at the task given while maintaining Company and Government guidelines per said task. Knowledgeable in medical terminology along with multiple computer systems, and multi-line phones while maintaining a professional level of customer service.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Donor Management Coordinator /Remote agent
Vivex Biologic's/ Legacy Donor Services
08.2020 - Current
- Work with donor families facilitating the option of tissue and eye donation with care and compassion while working closely with UMTB Donor Services Foundation staff and Donor Partners to facilitate screening of donors according to current medical criteria
- Obtains and reviews all relevant medical records to determine suitability with RN's and MD's on call
- Contact and communicate with Medical Examiners to Obtain any restrictions
- Ensure that all data has been entered correctly and when available log into EMR to obtain full and thorough past medical history on any potential donors
- Completes Authorizations and conducts/documents Donor Risk Assessment Interview with NOK/designated historian according to FDA Regulations, AATB Standards, and UMTB Donor Services Foundation protocols and policies
- Always conduct myself with empathy and respect for the donor family,
- Knowledge of FDA Regulations/AATB Standards/UMTB Donor Services Foundation policies and protocols necessary in performing their job duties
- Approaches NOK of potential donor to request tissue donation
- Work closely with Team Leads (via chat) and AOC on call when need arises on some cases to determine donor suitability
- Proficient in Case coordination and “pushing cases”, aligning Transport to Recovery Suites, communicating with Recovery Team Leads and Hospitals for transport of Decedents to Recovery Suites.
Hospital Services Technician
American Red Cross
10.2018 - 11.2019
- Work within Hospital Services Department as Hospital Services Tech, receives calls from Hospitals, addressed concerns and inputs customer orders and STAT needs
- Distribute blood and blood products as requested by customers
- Monitor blood and blood product dates, temperature controls and inventory levels to maintain safe and adequate supply for Hospital Facilities and patient needs
- Preform COBE Cell wash as requested by Physicians and provide coverage (on Call 24/7 bi-weekly) as is needed while maintaining all guidelines/standards and regulations as set by the company
- Monitor temperature systems and respond to alarms
- Process product recalls, market withdrawals and product discrepancies
- Communicate with Courier Service and American Red Cross Richmond Headquarters and dispatch as necessary for STAT needs and delivery to ensure Blood Products arrive in a timely manner.
Blood Collection Specialist/ Distribution
Virginia Blood Services, Tech
01.2012 - 10.2018
- Work with volunteer Blood Donors daily as part of a mobile flex team
- Clarify medical criteria to make sure donor candidate understands and meets outlined criteria as set by FDA (Food and Drug Administration) and AABB (American Association of Blood Banks) guidelines, performs Phlebotomy/ Venipuncture on Volunteer donors per all FDA and company guidelines and policies
- Cross trained to work within Hospital Services Department as Hospital Services Tech, receives calls from Hospitals, addressed concerns and inputs customer orders and STAT needs
- Distribute blood and blood products ,Monitor blood and blood product dates, temperature controls and inventory levels to maintain safe and adequate supply for Hospital Facilities and patient needs
- Preform COBE Cell Processor as requested by Physicians to perform Deglycerolization and washing of Mononuclear cells and washing of Packed Red Blood Cells to remove Plasma and washing of Platelets
- Providing coverage (on Call 24/7 bi-weekly) as needed while maintaining all guidelines/standards and regulations as set by company and FDA
- Process product recalls, market withdrawals and product discrepancies
- Communicate with Courier Service and Virginia Blood Services Richmond Headquarters and dispatch as necessary for STAT need and delivery to ensure Blood Products arrive in timely manner.
Donor Center Coordinator
Old Dominion Eye Foundation
06.2014 - 08.2016
- Answer all incoming potential Eye and Tissue referrals
- Inputs case information for potential Eye Donors; completes and documents medical screening with Physician's, RN's, Medical Examiner's and Law Enforcement Agencies to determine medical suitability as it aligns with all Medical and FDA Requirements
- Call and approach next of kin to discuss their decision towards donation while compassionately answering their questions, obtaining detailed background history and recording legal consent for donation to proceed
- Dispatch and communicate with recovery technicians to route to hospitals; coordinate with medical staff, Medical Examiner's office, Funeral Homes and other Organ Procurement Agencies as it applies to each case.
Atlantic Sales Representative
Complete Sales Inc
01.1997 - 12.2004
- Maintained a six-state territory consisting of 325 stores; Called on stores to ensure products were displayed and handled to standards/ FDA Guidelines and communicated any concerns to corporate level, maintained documentation and quality control between Brokerage Firm and Kroger Corporate office
- Served as liaison between Store Level management, corporate level management, Food manufacturers and CEO's to ensure quality stayed consistent.
Education
Medical Billing And Coding - Medical Assisting
National College, National
Salem, VA2009
General Studies Diploma -
Franklin County High School
Rocky Mount, VA1987
Skills
- Microsoft Office Suite
- ITx Itransplant Connect
- Nice-InContact Softphone systems
- Veloce Texting Platform (for OPO contact)
- BECS (Blood Establishment Computer Software) Computer system, E-orders computer system
- Isensix Temperature Monitoring System
- Donor management
- Medical Terminology
- Health Care Law and Ethics
- E-orders computer system ,Isensix Temperature Monitoring System
- Strong oral, written, and interpersonal communication skills
Accomplishments
- Previous Virginia EMT for 8 years
- CPR Certified (Adult and Child)
- Mid-Atlantic Region 1st Place Winner of Food Show and Presentation for Mrs.Smith's Bakeries
- Placed 2rd Place Nationally in a AEI Cake Decorating Competition
Certification
Regulatory Compliance (20+years) Customer Service (30+years) Safety/Sanitation Guidelines (30+ years)
Timeline
Donor Management Coordinator /Remote agent
Vivex Biologic's/ Legacy Donor Services
08.2020 - Current
Hospital Services Technician
American Red Cross
10.2018 - 11.2019
Donor Center Coordinator
Old Dominion Eye Foundation
06.2014 - 08.2016
Blood Collection Specialist/ Distribution
Virginia Blood Services, Tech
01.2012 - 10.2018
Atlantic Sales Representative
Complete Sales Inc
01.1997 - 12.2004
Medical Billing And Coding - Medical Assisting
National College, National
General Studies Diploma -
Franklin County High School
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