Summary
Overview
Work History
Education
Skills
Certification
Custom
Timeline
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April Conroy

Riviera Beach,FL

Summary

Dedicated and experienced professional with a diverse background in culinary supervision, customer service, and animal care. Proven leadership abilities and a strong commitment to providing exceptional service. Currently pursuing a Bachelor's degree in Psychology and seeking opportunities to leverage my skills in a dynamic work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Biergarten
Boca Raton, FL
01.2023 - 01.2024
  • Participate in special events or themed nights, such as Oktoberfest celebrations
  • Maintain the dining area, ensuring it reflects the high standards of a German-themed establishment
  • Offer menu guidance and provide tailored recommendations according to guest preferences
  • Capable of handling various tasks simultaneously, such as taking orders, serving food, and processing payments, without compromising service quality

Culinary Supervisor

Sodexo at Canobie Lake Park
Salem, NH
01.2017 - 01.2024
  • Supervise and coordinate daily operations across multiple food and beverage locations
  • Handle scheduling, shift assignments, and staffing adjustments
  • Monitor kitchen and front-of-house activities to maintain efficiency and timeliness
  • Oversee inventory management, including ordering, receiving, and restocking supplies
  • Ensure timely service & coordinate with other departments for seamless guest service during peak times
  • Respond promptly to emergencies, such as equipment failures or staffing shortages
  • Ensure compliance with safety protocols and handle inspections by health officials
  • Conduct team meetings and training for new staff on kitchen safety, food prep, and policies

Keyholder

Sun Tan City
Stratham, NH
01.2022 - 01.2023
  • Oversee daily operations to ensure smooth functioning of the salon
  • Assist in opening and closing procedures, including securing cash drawers and locking up
  • Train new team members on salon protocols, equipment usage, and customer service standards
  • Handle customer complaints or concerns and escalate issues to the manager if necessary
  • Promote and upsell memberships, services, and retail products to meet sales targets
  • Maintain a clean and organized salon environment, including tanning rooms, lobby, and retail displays

Veterinary Student/Assistant

Lenfest Animal Clinic
Worcester, MA
01.2019 - 01.2021
  • Provide daily care for animals, including feeding, bathing, and exercising pets in the clinic or boarding facility
  • Clean and disinfect kennels, cages, and common areas to maintain a safe and sanitary environment
  • Prepare and maintain exam rooms, ensuring they are stocked with necessary supplies
  • Support veterinary staff during procedures by holding instruments, monitoring animals, or managing records
  • Administer prescribed medications or treatments under the supervision of a veterinarian

Server/Hostess

Sea Ketch
Hampton, NH
01.2019 - 01.2020
  • Offer recommendations on menu items, including specials, beverages, and pairing options
  • Take food and beverage orders accurately and efficiently using the property’s POS system
  • Assist with event set up, such as beach weddings, live music nights, or seasonal celebrations
  • Follow health and safety guidelines, including proper food handling and sanitation protocols

Education

Bachelor's degree - Psychology

Keiser University
West Palm Beach, FL
05-2025

Skills

  • Point-of-sale system
  • Strong work ethic
  • Food sales and promotion
  • Effective customer upselling
  • Food preparation
  • Kitchen management
  • Special event planning & catering
  • Opening and closing coordination
  • Classroom supervision
  • Research support
  • Course preparation
  • Student engagement
  • Leadership strength
  • Empathy development
  • Grief counseling

Certification

- Certified Veterinary Assistant

- Certified in CPR and BLS

- Mental Health First Aid certified

- Suicide Prevention Awareness certified

Custom

- Teaching Assistant

- Psychology Tutor

- Vice President of Psychology Club

- Head Peer to Peer Support Group Counselor

- Head Student Psychology Ambassador

- Omicron Delta Kappa National Honors Society Member

- Student member of the American Psychological Association

- Student Member of the Dean's advisory board

Timeline

Server

Biergarten
01.2023 - 01.2024

Keyholder

Sun Tan City
01.2022 - 01.2023

Veterinary Student/Assistant

Lenfest Animal Clinic
01.2019 - 01.2021

Server/Hostess

Sea Ketch
01.2019 - 01.2020

Culinary Supervisor

Sodexo at Canobie Lake Park
01.2017 - 01.2024

Bachelor's degree - Psychology

Keiser University

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April Conroy