Tamorah Naylor
Dripping Springs,TX
Summary
Over the years I have worked at a few jobs and had to leave them due to: pay and relocating. I’m looking for a job to be more permanent. Over the years that I have worked I’ve learned how to maintain a positive atmosphere, and a efficient work ethic.
Overview
2
2
years of professional experience
Work History
Costumer Service
Yogurt Planet Official
Austin, Texas
02.2024 - 01.2025
- Upheld customer service standards throughout each shift.
- Monitored customer service standards and provided feedback to staff members in order to ensure quality customer service.
- Greeted clients and provided excellent customer service.
- Developed strategies for improving customer service standards.
- Developed customer service standards and trained personnel in customer service procedures.
- Provided customer service assistance when needed.
- Managed customer service inquiries, complaints, escalations.
Customer Service Cashier
McDonald's
Salem, Oregon
06.2023 - 01.2024
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed credit card transactions accurately and efficiently.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Maintained work area and kept cash drawer organized.
- Provided excellent customer service by helping customers locate items they were looking for.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Education
High School Diploma -
Dripping Springs Highschool
Dripping Springs, TX03-2023
Skills
- Customer service leadership
- Customer service and engagement
- Organizational systems
- Problem-solving
- Multitasking
- Basic math
- Task prioritization
- Friendly, positive attitude
- Decision-making
- Data entry
- Analytical thinking
- Problem resolution
- Teamwork and collaboration
- Computer skills
Timeline
Costumer Service
Yogurt Planet Official
02.2024 - 01.2025
Customer Service Cashier
McDonald's
06.2023 - 01.2024
High School Diploma -
Dripping Springs Highschool