Tamra Cockrill
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
20
20
years of professional experience
Work History
Store Manager
Dollar Tree
East Wenatchee, Washington
01.2024 - Current
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff to maintain high levels of customer service and satisfaction.
- Oversaw inventory management, including stock levels and product displays.
- Trained new employees on store procedures and customer interaction techniques.
- Implemented loss prevention strategies to minimize shrinkage and enhance security.
- Conducted regular audits to ensure store cleanliness and organization standards were met.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Established customer service standards and monitored staff compliance.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Store Manager
Coastal Farm & Ranch
East Wenatchee, Washington
09.2006 - 01.2024
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff to maintain high levels of customer service and satisfaction.
- Oversaw inventory management, including stock levels and product displays.
- Coordinated merchandising efforts to enhance product visibility and appeal.
- Implemented loss prevention strategies to minimize shrinkage and enhance security.
- Conducted regular audits to ensure store cleanliness and organization standards were met.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored inventory levels and placed orders to restock shelves.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Developed strategies to maximize sales and profitability.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Education
Eastmont High School
East Wenatchee, WASkills
- Inventory management
- Visual merchandising
- Loss prevention
- Staff supervision
- Customer relationships
- Team building
- Budget management
- Problem solving
- Effective communication
- Time management
- Conflict resolution
Timeline
Store Manager
Dollar Tree
01.2024 - Current
Store Manager
Coastal Farm & Ranch
09.2006 - 01.2024
Eastmont High School