Tamra McGuire
Abilene,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable with strong ability in customer service. Highly organized, proactive and punctual with team-oriented mentality.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
Avanti salon
Abilene, TX
07.2021 - Current
- Closed out credit card batches and maintained appointment books.
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Scheduled appointments and maintained and updated appointment calendars.
Caregiver
Caprock Home Health Services
Abilene, TX
07.2018 - 01.2023
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Optometrist Assistant/Receptionist
Americas Best Contacts and Eyeglasses
Abilene, TX
08.2017 - 07.2018
- Assisted optometrists in examining patients, including providing preliminary patient screenings and taking patient medical histories.
- Performed administrative duties such as scheduling appointments and maintaining patient records.
- Measured patients' visual acuity, depth perception, color vision, peripheral vision and eye muscle coordination.
- Explained how to properly insert, remove and care for contact lenses.
- Instructed patients on the proper use of eyeglasses and contact lenses.
- Provided assistance with fitting frames for eyeglasses or contacts lenses.
- Ordered optical supplies, maintained inventory levels and restocked shelves as needed.
- Reviewed patient charts prior to examinations to ensure accuracy of information.
- Cleaned and sterilized instruments used during exams or procedures according to established protocols.
- Greeted patients upon arrival at the office and provided them with the necessary forms to complete their visit.
- Verified insurance coverage and collected payments from patients or other third-party payers.
- Prepared exam rooms for upcoming visits by stocking shelves with necessary supplies and ensuring that all equipment is functioning properly.
- Managed daily operations within the office including ordering supplies, processing paperwork, answering phones.
Receptionist/Assistant
Avanti Salon
Abilene, TX
05.2015 - 08.2017
- Scheduled and checked clients in and out, answered multi line phones, maintained inventory
- Opened and closed the desk every day and did payroll.
Medical Assistant
Dr Js urgent care
Abilene, TX
01.2016 - 01.2017
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Dental Assistant
Hendricks Regional Health
Abilene, TX
03.2015 - 04.2016
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Optometrist Technician
Lone Star Eye Associates
Abilene, TX
07.2011 - 03.2015
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Instructed patients on proper contact lens care and insertion and removal techniques.
- Evaluated patient's eyeglass prescriptions for accuracy.
- Measured intraocular pressure using tonometer.
- Fitted and dispensed contact lenses to patients.
- Provided patient education regarding glasses, contacts, and other optical products.
- Maintained accurate records of all patient visits in electronic health record system.
- Verified insurance coverage information prior to appointments.
- Ordered necessary supplies and maintained inventory levels.
- Performed administrative tasks such as scheduling appointments, confirming insurance coverage, collecting payments.
- Conducted retinal imaging with OCT machine.
- Administered diagnostic medications to eyes under the direction of an optometrist.
- Cleaned and sterilized optical instruments after each use.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Education
College Degree in Medical Assisting - Medical assistant
American Commercial College-Abilene
05.2009
College Degree in Cosmetology -
Texas College of Cosmetology-Abilene
05.2002
Skills
- Medical records
- Dental assisting
- Microsoft Word
- Greeting And Seating Clients
- Credit Card Handling
- Scheduling
- Insurance verification
- Vital signs
- Multi-line phone systems
- Optometrist tech
- Patient care
- EMR systems
- Ms Office
- Administrative Skills
- Administrative Writing
- Time Management
- Filing
- Multitasking And Organization
- Oral And Writing Communication
Timeline
Front Desk Receptionist
Avanti salon
07.2021 - Current
Caregiver
Caprock Home Health Services
07.2018 - 01.2023
Optometrist Assistant/Receptionist
Americas Best Contacts and Eyeglasses
08.2017 - 07.2018
Medical Assistant
Dr Js urgent care
01.2016 - 01.2017
Receptionist/Assistant
Avanti Salon
05.2015 - 08.2017
Dental Assistant
Hendricks Regional Health
03.2015 - 04.2016
Optometrist Technician
Lone Star Eye Associates
07.2011 - 03.2015
College Degree in Medical Assisting - Medical assistant
American Commercial College-Abilene
College Degree in Cosmetology -
Texas College of Cosmetology-Abilene