Tamra Pittman
Nocona,TX
Summary
Highly motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Demonstrates exceptional interpersonal skills and leads by example while supporting team success.
Overview
16
16
years of professional experience
Work History
1st Shift Surveillance Supervisor
Riverstar Casino
Terral, Oklahoma
07.2023 - Current
- Monitored live surveillance feeds to detect suspicious activities across gaming areas.
- Coordinated with security personnel to respond promptly to incidents and alerts.
- Trained new staff on surveillance procedures and equipment operation protocols.
- Reviewed recorded footage for investigations and incident reports as needed.
- Ensured compliance with gaming regulations and internal policies during operations.
- Conducted regular system checks on surveillance equipment for optimal functionality.
- Assisted in preparing detailed reports on observed activities for management review.
- Responsible for supervising the surveillance staff and monitoring all gaming activity.
- Maintained accurate records of all observations made during shift, ensuring they are compliant with legal regulations.
- Scheduled shifts for Surveillance Officers based on operational needs.
- Investigated suspicious activities in the casino such as theft, cheating, or other illegal activities.
- Trained new employees on proper use of equipment and procedures related to Surveillance Officer duties.
- Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
- Leveraged strong interpersonal and communication skills to interact successfully with management, peers and patrons.
- Reported violations and suspicious patrons to supervisors.
- Supervised and trained new team members in surveillance operations and best practices.
- Maintained strict confidentiality regarding business operations, patrons and proprietary information.
- Communicated violations to appropriate personnel and followed up with detailed documentation of incidents.
- Operated electronic surveillance equipment to observe, track and document gambling activities on gaming floor.
- Escorted patrons with large winnings to vehicles and hotel rooms for optimal security.
- Trained surveillance observers to operate equipment and monitor activity.
- Enforced adherence to state gaming regulations and company policies and procedures.
- Inspected audio-video surveillance equipment periodically to verify proper operation.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Documented incidents and dispatches using radio communication systems.
- Monitored radio channels for incoming calls and urgent requests.
- Assisted in training new dispatchers on operational procedures.
- Maintained detailed logs of all communications and actions taken.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Communicated regularly with field units in order to provide updated information regarding incidents.
- Acted as a liaison between first responders, other agencies and the public during emergencies.
- Maintained accurate logs of all communications received and transmitted through radio dispatch system.
3rd Shift Surveillance Officer
Riverstar Casino
Terral, Oklahoma
03.2023 - Current
- Monitored surveillance footage to ensure compliance with gaming regulations.
- Coordinated with security personnel during incidents and emergencies.
- Documented suspicious activities and prepared detailed reports for management.
- Assessed security protocols and recommended improvements to enhance safety.
- Conducted routine inspections of surveillance equipment for optimal functionality.
- Investigated incidents of shoplifting and assisted in apprehending suspects when needed.
- Detected and recorded suspicious employee activities.
- Performed visual surveillance of the facility and surrounding grounds to detect any suspicious activity.
- Observed guest behaviors for indications of unauthorized or criminal activities.
- Monitored security cameras, alarms, and other equipment to ensure proper functioning and alert management to any discrepancies or malfunctions.
- Tracked lost items using CCTV footage when requested by customers or store managers.
- Communicated effectively with fellow officers about their observations during shifts so that any suspicious activity could be reported promptly.
- Adhered strictly to all policies related to confidential information and restricted areas within the facility while on duty.
- Documented major monetary transactions such as cash counts and coin bagging.
- Completed daily logs and generated reports detailing surveillance and findings.
- Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
- Completed daily log of surveillance observations.
- Leveraged strong interpersonal and communication skills to interact successfully with management, peers and patrons.
- Reported violations and suspicious patrons to supervisors.
- Completed day-to-day duties accurately and efficiently.
- Coordinated response efforts between multiple agencies during high-pressure situations.
- Communicated critical information clearly to field personnel and command staff.
- Maintained accurate logs of all radio transmissions and service requests.
- Managed multiple telephone lines while ensuring that all calls were answered promptly.
- Maintained accurate logs of all communications received and transmitted through radio dispatch system.
Medical Massage Practitoner
self employed
Nocona, TX
02.2010 - 03.2023
- Provided personalized massage therapy to clients based on individual needs.
- Maintained a clean and organized treatment room for client comfort and safety.
- Utilized various massage techniques including Swedish, deep tissue, and sports massage.
- Educated clients on wellness practices and post-treatment care recommendations.
- Collaborated with other wellness professionals to enhance client treatment plans.
- Scheduled appointments and managed client records using practice management software.
- Built strong relationships with clients through effective communication and empathy.
- Ensured compliance with health regulations and maintained professional standards consistently.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
- Performed postural assessments to identify areas where tension may be held in the body.
- Observed skin condition throughout the session for any changes or irregularities in color or texture.
- Demonstrated knowledge of anatomy, physiology and pathology as applicable to massage therapy.
- Utilized range of modalities such as trigger point release, myofascial release, lymphatic drainage, reflexology and neuromuscular techniques.
- Performed administrative tasks such as scheduling appointments, maintaining supplies and completing documentation.
- Stayed current with state licensing laws for Massage Practitioners.
- Adhered to all relevant ethical codes set forth by professional organizations.
- Educated clients about the benefits of massage therapy and self-care techniques that can be used at home between sessions.
- Reviewed medical history forms prior to each session to ensure safety of the client.
- Researched new modalities or products related to massage therapy to enhance services provided.
- Maintained client records in accordance with professional standards and legal requirements.
- Upheld strict confidentiality and privacy standards, respecting client information and personal health data.
Elementary School Teacher
Prairie Valley ISD
Prairie Valley, TX
08.2014 - 05.2018
- Developed engaging lesson plans for diverse learning styles.
- Facilitated classroom activities to promote student participation and collaboration.
- Assessed student performance through regular evaluations and feedback sessions.
- Implemented behavior management strategies to maintain a positive classroom environment.
- Collaborated with colleagues to enhance curriculum and instructional practices.
- Communicated with parents about student progress and classroom events.
- Organized educational field trips to enrich learning experiences outside the classroom.
- Utilized technology tools to support teaching and improve student engagement.
- Created classroom environment that was conducive to learning, including establishing rules and procedures.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Handled challenging classroom behaviors with positive and affirming techniques.
- Participated in professional development activities related to educational trends.
- Created safe, nurturing environment of trust and respect.
- Attended faculty meetings and other school functions.
- Maintained accurate records of student attendance and grades.
- Facilitated small group activities to support individualized instruction.
- Served as mentor for new teachers in the department.
- Conducted parent-teacher conferences throughout the year.
- Supervised extracurricular activities such as clubs or sports teams.
- Utilized technology to enhance teaching methods and student engagement.
- Implemented multiple methods to improve student educational success.
- Engaged parents in meaningful dialogue about their child's academic performance.
- Involved parents in student education by cultivating strong relationships.
- Planned special events such as assemblies, holiday celebrations.
- Tutored individual students after school hours as needed.
- Brought in purchased and donated materials to round out supplies for classroom activities.
- Inspired students to want to read by taking to library and helping to choose books.
- Integrated literature into classroom lessons whenever possible.
- Invited guest speakers to classroom to excite and engage students.
- Met regularly with administrators regarding student discipline issues.
- Monitored lunchroom behavior and enforced appropriate conduct standards.
- Collaborated with colleagues to develop interdisciplinary lessons that maximized student engagement.
- Led after-school tutoring sessions for students needing additional help.
- Coordinated with special education staff to support students with special needs.
- Communicated regularly with parents and guardians regarding student progress and concerns.
- Integrated character education into the curriculum to promote social and emotional learning.
- Fostered a classroom culture that supports diversity and inclusivity.
- Supported English language learners by providing additional assistance during class time.
- Facilitated a positive learning environment by implementing classroom management techniques.
- Partnered with parents to maintain open communication, advise on available resources and build parental abilities necessary for student support.
- Built relationships with students and guardians through active communication and positive feedback.
- Prepared, administered and graded daily work and tests to evaluate student's progress.
Education
Medical Massage Practitioner
Las Vegas, NV07-2018
Licensed Massage Therapist
Massage Therapist Certification
Wichita Falls, TX02-2010
Bachelor of Science - Interdisciplinary Studies PreK-8th Grade
West Texas A&M University
Canyon, TX08-1995
Skills
- Attention to detail
- Problem solving
- Interpersonal skills
- Integrity and trustworthiness
- Proficient in communication
- Multitasking
- Active listening
- Goal setting
- Professional demeanor
Affiliations
- family oriented
- enjoy reading
- love everything outdoors
Accomplishments
- RISE Award - Excellence in Servant Leadership
Custom
- 25 years teaching experience
Timeline
1st Shift Surveillance Supervisor
Riverstar Casino
07.2023 - Current
3rd Shift Surveillance Officer
Riverstar Casino
03.2023 - Current
Elementary School Teacher
Prairie Valley ISD
08.2014 - 05.2018
Medical Massage Practitoner
self employed
02.2010 - 03.2023
Medical Massage Practitioner
Licensed Massage Therapist
Massage Therapist Certification
Bachelor of Science - Interdisciplinary Studies PreK-8th Grade
West Texas A&M University