Tamra Whitehead
Summary
Front Desk Coordinator
Customer-focused, friendly professional with over 10 years of experience in retail and hospitality environments. Licensed aesthetician with a passion for the beauty and wellness industry. Ability and desire to build positive client relationships and maintain an organized and welcoming environment. Skilled in customer relations, sales, cash handling, phone etiquette, and multitasking. Known for professionalism, organization, and creating positive guest experiences.
Overview
11
11
years of professional experience
Work History
Cashier/Sales Associate/Stock Room Associate
Dollar General
Cookeville
10.2025 - Current
- Deliver friendly, professional customer service in a fast-paced retail environment.
- Help customers with questions concerns to ensure a positive shopping experience.
- Help maintain a clean and organized workplace.
Server/Bartender/Hostess
Mauricio's Italian Restaurant
Cookeville
08.2020 - 07.2024
- Provided excellent service in a fine-dining, upscale Italian restaurant.
- Answered phone calls to schedule and manage reservations.
- Greeted and seated guests while creating a positive first impression.
Shift Leader/Bartender/Server
Ruby Tuesday
Cookeville/Crossville
01.2015 - 03.2020
- Trained new employees.
- Helped resolve customer concerns professionally.
- Supervised team members during busy shifts to ensure efficient service.
Server
Red Lobster
Murfreesboro
08.2021 - 07.2022
- Handled cash and credit transactions efficiently.
- Worked with team members to keep shifts running smoothly.
- Promoted daily specials and successfully upsold menu items, increasing sales.
Education
Aesthetics License -
Genesis Career College
Cookeville08-2023
Psychology
Nashville State Community College
Skills
- Customer service
- Retail sales
- Time management
- Reservation management
- Workplace organization
- Effective communication
- Attention to detail
- Problem solving
- Multitasking
- Professional phone etiquette
Timeline
Cashier/Sales Associate/Stock Room Associate
Dollar General
10.2025 - Current
Server
Red Lobster
08.2021 - 07.2022
Server/Bartender/Hostess
Mauricio's Italian Restaurant
08.2020 - 07.2024
Shift Leader/Bartender/Server
Ruby Tuesday
01.2015 - 03.2020
Aesthetics License -
Genesis Career College
Psychology
Nashville State Community College