Tamya Gowan
Collins,MS
Summary
Organized and adaptable individual with a versatile background in healthcare settings. Proven ability to maintain cleanliness and promote infection control, contributing to a safe environment. Ready to support patient services and enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Housekeeper
Covington County Hospital
Collins, Mississippi
09.2023 - 12.2024
- Ensured cleanliness in patient rooms and common areas to promote a hygienic environment for patients and staff.
- Disinfected surfaces and equipment to ensure a safe environment for patients and staff.
- Prepared spaces for gatherings or meetings to support hospital events and enhance guest experience.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Moved furniture to clean baseboards and eliminate dust and dirt from hard-to-reach areas for improved overall cleanliness.
- Emptied trash receptacles throughout the property.
Receptionist
Covington County Hospital
Collins, Mississippi
03.2022 - 10.2024
- Greeted patients and visitors warmly, ensuring a friendly atmosphere.
- Managed incoming calls, directing inquiries to appropriate departments to enhance communication flow.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments, maintaining organized calendars for multiple healthcare providers.
- Processed patient check-ins and check-outs, accurately confirming insurance information to ensure smooth operations.
- Maintained cleanliness and organization of the reception area to enhance patient experience.
- Assisted in managing medical records, ensuring confidentiality and regulatory compliance to protect patient information.
Education
High School Diploma -
Collins Highschool
Collins, MS05-2024
Skills
- Surface sanitation
- Infection control
- Equipment maintenance
- Inventory management
- Scheduling systems
- Patient services
Timeline
Housekeeper
Covington County Hospital
09.2023 - 12.2024
Receptionist
Covington County Hospital
03.2022 - 10.2024
High School Diploma -
Collins Highschool