Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tamya Hyanna Flint

Ruskin,FL
Tamya Hyanna Flint

Summary

Dynamic customer service professional with a proven track record at Walmart, adept at resolving complex issues and enhancing customer satisfaction. Skilled in problem-solving and active listening, I thrive in high-pressure environments, consistently delivering exceptional service and fostering loyalty through empathetic communication and effective conflict resolution.

Overview

2
years of professional experience

Work History

Walmart

Customer Service Representative
03.2025 - Current

Job overview

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Phylmax

Customer Support Specialist
08.2023 - 03.2025

Job overview

  • Implemented effective troubleshooting techniques for faster problem resolution and improved customer satisfaction levels.
  • Handled escalated support cases with diplomacy and tact, successfully defusing tense situations between the company and its customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.

Education

Middlton Sr
Tampa, FL

High School Diploma

University Overview

Skills

  • Customer service
  • Problem-solving
  • Active listening
  • Adaptability and flexibility
  • Team collaboration

Timeline

Customer Service Representative
Walmart
03.2025 - Current
Customer Support Specialist
Phylmax
08.2023 - 03.2025
Middlton Sr
High School Diploma
Tamya Hyanna Flint