Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
I have many years experience working in healthcare, and I am also a writer, so I know how important meeting deadlines is.
Overview
6
6
years of professional experience
Work History
Secretary
Encompass Health Rehabilitation Hospital
Montgomery, AL
01.2020 - 06.2023
Provided administrative support to the office manager and other staff members.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Performed data entry into computer systems; ensured accuracy of all entered information.
Proofread documents before submission; corrected any errors found in grammar or punctuation.
Patient Care Technician
Jackson Hospital and Clinic
Montgomery, AL
02.2018 - 12.2019
Provided direct patient care and assistance to healthcare team members.
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Maintained accurate records of patient care, condition, progress, and concerns.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Assisted with patient transfers from bed to wheelchair or strher as needed.
Provided emotional support for patients and families during difficult times.
Collected specimens such as urine samples for testing purposes according to established protocols.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Organized supplies in order to maintain adequate stock levels throughout shift.
Conducted safety rounds regularly to ensure safe environment for patients.
Helped create a safe environment by following infection control policies.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Patient Care Technician/Secretary
Grandview Medical Center
Birmingham, AL
05.2023 - 04.2024
Provided direct patient care and assistance to healthcare team members.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Maintained accurate records of patient care, condition, progress, and concerns.
Provided emotional support for patients and families during difficult times.
Explained treatment procedures to patients and their families.
Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Organized supplies in order to maintain adequate stock levels throughout shift.
Conducted safety rounds regularly to ensure safe environment for patients.
Participated in quality improvement activities within the department.
Instructed new employees on proper techniques of performing daily tasks.
Assisted with patient admissions, discharges and transfers.
Recorded patient conditions and vital signs before and after medical operations.
Prepared patient chart for admission and compiled appropriate paperwork.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Education
Associate of Arts - Judicial Court Reporting
Prince Institute
Montgomery, AL
Bachelor of Arts - English
Alabama State University
Montgomery, AL
Skills
Customer Service
Requisition processing
Calendar Management
Supply Restocking
Typing
Editing
Published author of 7 books
Book Coach
ghostwriter
attention to detail
Supply Ordering
Office Administration
Letter writing
Meeting Support
Verbal and written communication
Report Writing
Affiliations
I write tributes to all the Matriarchs in my small hometown who helped to rear me when they pass away.
I assist grieving families with writing the obituary of their loved ones
I am a book coach. I enjoy using my skills to assist other aspiring authors to write their stories