Open To Work
Tamyrn Nix
Des Moines,IA
Summary
Business Administration graduate with over 10 years of experience supporting operations, compliance, documentation, and employee coordination within highly regulated healthcare environments. Proven ability to train staff, manage confidential records, and support benefits-related processes. Currently pursuing a Master of Science in Human Resources Management with a strong interest in HR operations, employee relations, and workforce support.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work History
PHSO - Mercy One Health
05.2022 - Current
- Serve as a liaison between patients, providers, and clinic teams to ensure accurate communication and coordinated services.
- Communicate care requirements and follow-up expectations with physician offices and front-desk staff.
- Maintain detailed, confidential documentation in multiple electronic systems in alignment with regulatory standards.
- Support departmental engagement through participation in team-building initiatives for a 40-person workforce, including collaboration with leadership.
- Assist with issue resolution by clarifying processes and ensuring timely follow-through.
Certified Medical Assistant
The Iowa Clinic
01.2019 - 03.2022
- Supported daily clinic operations through scheduling, documentation, and coordination across departments.
- Assisted with training and onboarding of new employees and float staff.
- Managed insurance authorizations, billing follow-up, and documentation accuracy.
- Served as a resource for providers and staff due to cross-department experience.
- Collaborated with lab, imaging, and specialty departments to support continuity of care and workflow efficiency.
Medical Associate
The Fitting Place
03.2011 - 04.2017
- Led reorganization of more than 2,000 patient records to establish compliant documentation systems.
- Trained staff on HIPAA, documentation standards, and operational procedures.
- Assisted leadership with employee file maintenance, certification tracking, and compliance documentation.
- Supported Medicare and Medicaid documentation review to ensure reimbursement accuracy.
- Coordinated vendor communication, inventory tracking, and operational reporting.
- Supported workplace safety and compliance with OSHA standards.
Online & Events Coordinator
WITCC
01.2008 - 01.2009
- Coordinated events and managed online communications.
- Supported collaboration across departments through planning and organizational efforts.
Unit Secretary
St.Lukes Hospital
Sioux City, Iowa
01.2007 - 06.2008
- Coordinated communication between medical staff and patients to ensure efficient operations.
- Managed patient EHR, paper and compliance operations for five high paced hospital environments.
Education
Master of Science - Human Resources Management
SNHU
Manchester, NH 02.2026 - 03.2026
Bachelor of Science - Business Administration
SNHU
05.2022 - 11.2026
Associate of Science - Business Administration
Western Iowa Tech Community College
01.2007 - 05.2009
Skills
- Employee Training
- Compliance & Documentation Management
- Benefits & Claims Support
- Workforce Coordination
- Policy & Procedure Interpretation
- Confidential Records Handling
- HR Systems
- EHR Proficiency
- Employee Communication
- Project & Event Coordination
- Professional Written & Verbal Communication
- Microsoft office
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridOn-SiteRemoteSalary Range
$28/hr - $1000/hrTimeline
Master of Science - Human Resources Management
SNHU
02.2026 - 03.2026
Bachelor of Science - Business Administration
SNHU
05.2022 - 11.2026
PHSO - Mercy One Health
05.2022 - Current
Certified Medical Assistant
The Iowa Clinic
01.2019 - 03.2022
Medical Associate
The Fitting Place
03.2011 - 04.2017
Online & Events Coordinator
WITCC
01.2008 - 01.2009
Unit Secretary
St.Lukes Hospital
01.2007 - 06.2008
Associate of Science - Business Administration
Western Iowa Tech Community College
01.2007 - 05.2009