Tamysha Poole
Miami
Summary
Dedicated and hardworking professional with experience in logistics, customer service, security, and administrative support. Proven ability to thrive in fast-paced environments, manage high workloads, and maintain accuracy and efficiency. Strong attention to detail, communication skills, and adaptability across diverse roles.
Overview
9
9
years of professional experience
Work History
Mail Handler
United States Postal Service, USPS
Miami, FL
11.2020 - Current
- Perform physically demanding tasks including lifting, pushing, and pulling heavy equipment and machinery.
- Load and unload mail from transport equipment onto sorting belts efficiently.
- Meet tight deadlines in a fast-paced, high-volume environment.
- Adapt to varying mail handling situations including oversized packages and fluctuating priorities.
- Maintain exceptional attention to detail in sorting, organizing, and dispatching mail accurately.
Cashier
Publix
Miami, FL
04.2020 - 01.2021
- Processed financial transactions with high accuracy in a fast-paced setting.
- Delivered excellent customer service by assisting with inquiries and resolving concerns.
- Handled customer complaints professionally, strengthening customer relationships.
- Supported multiple departments as needed, demonstrating reliability and adaptability.
Asset Protection
Macy’s Logistics
Miami, FL
06.2019 - 08.2019
- Strengthened asset protection efforts through security checks and monitoring procedures.
- Secured premises by patrolling property and monitoring surveillance systems.
- Controlled access to restricted areas by verifying credentials and enforcing policies.
- Managed multi-line phone systems and assisted with administrative tasks, including interview coordination.
Front Desk Associate
FSU College of Social Work
Tallahassee, FL
08.2018 - 05.2019
- Managed incoming calls and messages using a multi-line phone system.
- Performed data entry and maintained accurate records.
- Greeted visitors and provided assistance, demonstrating strong communication and interpersonal skills.
After School Care Assistant
Hosanna Community
Miami, FL
01.2017 - 06.2017
- Provided academic and recreational support to students after school.
- Assisted with tutoring in reading, writing, math, science, and life skills.
- Helped students complete homework and reinforced learning concepts.
- Led activities promoting creativity, critical thinking, and physical development.
Education
Bachelor of Science - College of Crimina Justice
Florida State University
Tallahassee, FL04.2021
High School Diploma -
William H. Turner Technical Arts High School
Miami, FL06.2017
Skills
- Customer Service & Communication
- Time Management & Multitasking
- Attention to Detail
- Problem-Solving
- Team Collaboration
- Adaptability & Reliability
- Data Entry & Administrative Support
Timeline
Mail Handler
United States Postal Service, USPS
11.2020 - Current
Cashier
Publix
04.2020 - 01.2021
Asset Protection
Macy’s Logistics
06.2019 - 08.2019
Front Desk Associate
FSU College of Social Work
08.2018 - 05.2019
After School Care Assistant
Hosanna Community
01.2017 - 06.2017
Bachelor of Science - College of Crimina Justice
Florida State University
High School Diploma -
William H. Turner Technical Arts High School