TANA KARN
Rapid City,SD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Commercial Lines Account Manager Assistant
Western Dakota Insurors
09.2022 - Current
- Policy Processing, Data Entry, Customer Service, Organizational / Multi-tasking / Time Management
- Manage Commercial lines accounts by processing renewals, changes, and audits.
Learning Center - SPED Paraprofessional
Corral Drive Elementary
01.2015 - 09.2022
- Individual & Group Guidance & Instruction to K-5 Students, Classroom Organization & Management, Organizational / Multi-tasking / Time Management
- Enhanced student understanding by providing individualized support and accommodations for diverse learning needs.
Pit Department - Card Dealer
Silverado Franklin Casino
03.2005 - 08.2009
- Increased customer satisfaction by providing friendly and efficient card dealing services.
- Developed strong rapport with guests by providing exceptional service and engaging in friendly conversation.
- Handled cash transactions accurately and securely, contributing to casino revenue growth.
Pit Department - Card Dealer
Four Aces Hotel & Casino
07.2003 - 03.2005
- Customer Service, Monetary Accountability & Control.
- Maintained a professional gaming atmosphere for players, ensuring all rules were followed.
Collections Department - Early Stage Bill Collector
Premier Bank
01.2002 - 05.2003
- Customer Service, Completed and Maintained Monthly Dollar Goals, Provided Mentoring for New Employees
- Reduced overdue accounts by proactively contacting debtors and negotiating payment arrangements.
Beverage Department - Cocktail Server
Hard Rock Hotel & Casino
06.2001 - 10.2001
- Monetary / Credit Accountability, Handling & Control, Customer Service, Guest Service Representative, Computerized Beverage Distribution
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
Teller Department - Assistant Head Teller
First Western Bank
02.1998 - 04.2001
- Vault Operations & Control, Mentoring for New Employees, Complete Servicing of Patrons, Cash Control, Daily Operations Reporting, Teller Operations Ordering Officer
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
Education
High School Diploma -
Spearfish High School
Spearfish, SD05.1995
Skills
- Customer Service / Client Services
- Account Management
- Organizational / Multi-tasking / Time Management
- Departmental Administration / Record Keeping
- Monetary / Credit Accountability
- Office Administrative Duties
- Microsoft Office / Outlook / Applied / Epic
- Typing - 60 wpm
Certification
Property & Casualty License - South Dakota, October 2022
education
ALICE, Aug 2021, Safe Crisis Management, June 2021, Safe Schools, Aug 2021, Conscious Discipline, (continually) 2021, Business Etiquette, Feb 2001, Customer Service, June 2001, Principles of Banking, Oct. 2000-Dec. 2000, Spearfish High School, Spearfish, SD, 1991-1995
references
- Kerry Bishop, Kerry.Bishop@k12.sd.us
- Dallas Vos, dvoswvos@gmail.com, 605-390-3360
- Loretta Schuelke, Lorettaschuelke@gmail.com, 605-391-0537
Timeline
Commercial Lines Account Manager Assistant
Western Dakota Insurors
09.2022 - Current
Learning Center - SPED Paraprofessional
Corral Drive Elementary
01.2015 - 09.2022
Pit Department - Card Dealer
Silverado Franklin Casino
03.2005 - 08.2009
Pit Department - Card Dealer
Four Aces Hotel & Casino
07.2003 - 03.2005
Collections Department - Early Stage Bill Collector
Premier Bank
01.2002 - 05.2003
Beverage Department - Cocktail Server
Hard Rock Hotel & Casino
06.2001 - 10.2001
Teller Department - Assistant Head Teller
First Western Bank
02.1998 - 04.2001
High School Diploma -
Spearfish High School
Property & Casualty License - South Dakota, October 2022
Similar Profiles
Victoria JohnsonVictoria Johnson
Agent Coordinator at Western Dakota InsurorsAgent Coordinator at Western Dakota Insurors
Stephanie L. LindvallStephanie L. Lindvall
Agent/Logistics Specialist at Minnesota, Dakota & Western RailwayAgent/Logistics Specialist at Minnesota, Dakota & Western Railway
KEVIN O SHANNONKEVIN O SHANNON
Assistant General Manager of Operations at Dakota Ridge Best Western MotelAssistant General Manager of Operations at Dakota Ridge Best Western Motel