Open To Work
Tana Torrence
Astoria ,USA
Summary
Accomplished and energetic Worker with a solid history of achievement in Customer Service & Supervision skills . Motivated leader with strong organizational and prioritization abilities. Eager to learn new skills and perform duties to my fullest potential.
Overview
2027
2027
years of professional experience
Work History
PCA
Anchor Health
Brooklyn NY
2024 - Current
- Assisted in daily living activities, enhancing patient comfort and well-being.
- Maintained accurate records of patient care and progress to ensure compliance with health standards.
- Collaborated with healthcare team to develop personalized care plans for each patient.
- Implemented safety protocols to minimize risks and ensure a secure environment for patients.
- Advocated for patient needs, fostering a supportive atmosphere through empathy and understanding.
Caretaker J
New York City Housing Authority Queens
Queens, NY
04.2012 - 09.2024
- Cleaned building floors and stairways by sweeping, mopping, and waxing
- Observed appearances and conditions of premises and reports needed repairs and safety hazards to management
- New York City Housing AuthorityQueens, NY
Secretary
New York City Housing Authority
Brooklyn, NY
2013 - 2014
- Clerical and Administrative Support:Maintaining filing systems, scanning documents, managing data entry into databases, and answering phones.
- Timekeeping and HR: Processing employee timecards, maintaining Kronos reports, and processing leave requests (FMLA, Worker's Compensation).
- Property Management Support: Scheduling apartment repairs, coordinating trade work, and preparing legal notices for inspections.
- Office Operations: Ordering supplies, managing calendars for supervisors, and coordinating logistics for meetings.
- Resident Services: Acting as a receptionist, assisting with inquiries, and handling complaints in a high-volume setting.
Storeroom Clerk
New York City Housing Authority
New York
05.2014 - 2016
- Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
- Received, inspected, and organized incoming materials and supplies for efficient storage.
- Operated warehouse management systems to track inventory movements and generate reports.
- Assisted in maintaining cleanliness and orderliness of storeroom areas to enhance safety compliance.
SOC Supervisor
New York Housing Authority
New York
2022 - 2024
- Direct Caretaker J's, assign cleaning tasks, and inspect the cleanliness of public spaces, stair halls, and grounds.
- Performance Management: Train caretakers, monitor performance, and ensure maintenance tasks (sweeping, mopping, trash collection) are completed.
- Safety & Reporting: Identify and report hazardous conditions, inspect repairs made by contractors, and report on building damage.
- Operational Support: Coordinate move-ins/move-outs, manage building incinerator repairs, and assist in urgent situations
Education
GED - undefined
LaGuardia Community College
Queens, NY06.2007
Skills
Facilitated efficient document creation and data analysis using Microsoft Word and Excel Supported research efforts by utilizing online resources to enhance decision-making processes
Executed solutions utilizing Oracle and Maximo to enhance project management and asset tracking efficiency
Achieved certification in best practices for storeroom management and inventory oversight
Exhibited adaptability by independently managing tasks while fostering collaboration with team members
Oversaw staff performance and development initiatives to cultivate a collaborative work environment
Demonstrated outstanding interpersonal and communication skills to foster effective team dialogue
Optimized organizational strategies to enhance customer service operations
Oversaw customer interactions to guarantee a positive experience and cultivate long-term relationships
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$25/hr - $1000/hrTimeline
Storeroom Clerk
New York City Housing Authority
05.2014 - 2016
Caretaker J
New York City Housing Authority Queens
04.2012 - 09.2024
GED - undefined
LaGuardia Community College
PCA
Anchor Health
2024 - Current
Secretary
New York City Housing Authority
2013 - 2014
SOC Supervisor
New York Housing Authority
2022 - 2024