Tanasia Hightower
East Hartford,CT
Summary
Dedicated Medical Assistant with experience at Hartford Healthcare Medical Group, skilled in patient scheduling and HIPAA compliance. Proven ability to enhance patient satisfaction through effective communication and support during examinations. Proficient in laboratory specimen collection and committed to delivering exceptional customer service in fast-paced healthcare environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Hartford Healthcare Medical Group
06.2025 - Current
- Assisted in patient intake, recording vital signs and medical histories accurately.
- Prepared examination rooms, ensuring cleanliness and organization for efficient patient flow.
- Supported physicians during examinations, facilitating effective communication and care delivery.
- Managed appointment scheduling, optimizing clinic operations and enhancing patient satisfaction.
Patient Care Technician
Trinity Health of New England
08.2024 - 03.2025
- Worked alongside RNs, doctors, and other trained staff on a cardiopulmonary step down unit
- Assisted with vitals, ADLs, and documentation in acute patients
- Performed EKGs
Education
Associate of Science - Biology
Manchester Community College
Manchester, CTSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Laboratory specimen collection
- Specimens collection and processing
- CPR
Certification
- CNA - Certified Nurse Assistant
- BLS Healthcare
Timeline
Medical Assistant
Hartford Healthcare Medical Group
06.2025 - Current
Patient Care Technician
Trinity Health of New England
08.2024 - 03.2025
Associate of Science - Biology
Manchester Community College