Tanasia Morris
Roosevelt
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Walgreens
04.2021 - 05.2023
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Performed vaccinations as requested.
Customer Service
Walmart
10.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Home Health Aide
Right At Home
08.2016 - 02.2018
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Education
High school or equivalent -
Lebanon High School
Certified in Pharmacy Technician - Pharmacy
Sandhills Community College
Pinehurst, NC12.2020
Skills
- Drug Inventory Management
- Prescription Filling
- Processing Payments
- Drawer Balancing
- Returns Processing
- Payment Processing
- Proficient in microsoft word (excel)
Timeline
Pharmacy Technician
Walgreens
04.2021 - 05.2023
Customer Service
Walmart
10.2019 - 02.2021
Home Health Aide
Right At Home
08.2016 - 02.2018
High school or equivalent -
Lebanon High School
Certified in Pharmacy Technician - Pharmacy
Sandhills Community College
Similar Profiles
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Claire ZookskiClaire Zookski
Manager, IM Process Enablement at WalgreensManager, IM Process Enablement at Walgreens
Cyntia RamseyCyntia Ramsey
Senior Pharmacy Technician at WalgreensSenior Pharmacy Technician at Walgreens
Chestina MitchellChestina Mitchell
Cna at Meadowbrook Care CenterCna at Meadowbrook Care Center