Tanaya Belle
Baltimore,MD
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my cash handling expertise and exceptional communication skills at Horseshoe Casino to ensure transactional accuracy and efficiency. My proactive approach in resolving discrepancies and fostering a loyal customer base at Family Dollar underscores my commitment to professionalism and courtesy, significantly contributing to operational excellence.
Overview
12
12
years of professional experience
Work History
Cage Cashier
Horseshoe Casino
Baltimore
09.2023 - 09.2024
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Utilized strong attention to detail in reviewing transactions, ensuring all entries were accurate and complete before submitting for approval.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
Money Center Associate
Walmart
Baltimore, MD
10.2019 - 08.2023
- Handled wire transfers accurately, ensuring timely completion of both domestic and international transactions.
- Loaded customer credit cards and signed up new customers for card programs.
- Investigated financial inconsistencies to solve discrepancies and reported to manager.
- Processed refunds and exchanges in accordance with company policy.
Assistant Store Manager
Family Dollar
Baltimore, MD
04.2018 - 06.2019
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Shift Supervisor
Rite Aid Pharmacy
Baltimore, MD
07.2012 - 08.2018
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Lake Clifton Eastern High
Baltimore, MD06-2003
Skills
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling
- Data entry efficiency
- Cash counting speed
- Multitasking Abilities
- Excellent communication
- Customer satisfaction
Timeline
Cage Cashier
Horseshoe Casino
09.2023 - 09.2024
Money Center Associate
Walmart
10.2019 - 08.2023
Assistant Store Manager
Family Dollar
04.2018 - 06.2019
Shift Supervisor
Rite Aid Pharmacy
07.2012 - 08.2018
High School Diploma -
Lake Clifton Eastern High